Do any of the following with the Xfinity app (download the latest version from Apple App Store or Google Play.)

Eligibility

The Xfinity app is available for all Xfinity Internet customers (not including Xfinity Prepaid Internet service). Depending on the Gateway model or modem you have, the available app features will vary.

Device Requirements

Supported mobile operating systems:

iOS 14 or later.
Android 7.1 or later.
Note: Windows and Amazon phones are not supported.

Looking for supported web browsers for xFi customers using xfinity.com/myxFi? Check out Getting Started with Xfinity xFi.

Xfinity App Functions

Do any of the following with the Xfinity app:

Manage Your Account

Manage Billing:
- See your bill.
- Make a payment.
- Manage your billing preferences.
- Store payment methods.
- Sign up for Paperless Billing or automatic payments.
- See scheduled payments.
Manage Identity:
- Change your display name.
- See your account number, address, email addresses, security PIN and Xfinity Voice number(s).
Manage Security:
- Update your password.
- Enroll in 2-step verification.
- Review recent sign-ins.
- Manage your linked accounts.
Manage Plan:
- Review your plan details.
- Access offers to make changes.
- See Internet Usage Meter.
Manage Appointments:
- See date and time of appointment.
- Reschedule or cancel repair appointments.
- Find Xfinity Store locations in your area and get directions.

Activate and Pair Your Devices

Activate your xFi Gateway or owned modem.
Activate xFi Pods (for xFi Gateways only).
Pair your Xfinity Cameras.
Link your Works with Xfinity devices.

Manage Network and Troubleshoot

See devices and connections status.
Access Xfinity Camera settings.
View live and recorded videos (recorded video is only available for customers with 24/7 Recording).
Control your linked Works with Xfinity devices.
Test connections to your devices.
Troubleshoot and restart your Gateway/Modem.
Troubleshoot your Xfinity video devices.

Help & Support

Access help and support articles and modules.
Access Xfinity Assistant.
Find out if there's an outage in your area.

To learn more about the features available to you in the Xfinity app, see the section that applies to your home network below:

Leased xFi Gateway:

Customer-Owned Modem:

Activating your own modem using the Xfinity app.

Note: If you have Xfinity Cameras or Works with Xfinity devices, you can onboard, view and manage these devices from Home. Xfinity Home is required to link Works with Xfinity devices. If you’re a non-xFi customer, Works with Xfinity devices that use zigbee can only be linked using the Xfinity Home app.

Managed WiFi:

Xfinity App Features for Managed WiFi Customers.