Whether you're new to Xfinity or a long-time customer, the Xfinity app makes it simple to manage your services, stay connected, and get support — anytime, anywhere.

With the Xfinity app, you can:

Get 24/7 real-time support for quick troubleshooting
Check for outages and get instant updates
Pay your bill and manage payment options
View your plan details and make changes anytime
Activate and manage devices with just a few taps

Get started

Download the free Xfinity app or simply scan the QR code with your smartphone to get started.

Works with:

Apple (iOS 15.0 or later)
Android (7.1 or later)

Doesn’t work on Windows and Amazon phones.

Who can use the app

All Xfinity customers can use the app, except those with Xfinity Prepaid Internet. What you can do depends on your service, modem or gateway, and settings.

What you can do in the app

The Xfinity app puts everything you need at your fingertips. Each tab is designed to help you manage your services quickly and easily. Here’s what you’ll find:

Overview tab

Manage your account.
View, reschedule, or cancel appointments.
Find Xfinity Retail Stores.
Chat with Xfinity Assistant for help.

Services tab

See your services.
Check data usage.
Manage Xfinity Mobile lines.
Troubleshoot common issues.

WiFi tab

View WiFi details and equipment.
Troubleshoot connection issues.
See and manage connected devices.
Find Xfinity WiFi hotspots.

Security tab

Watch live and recorded videos from your Xfinity Camera.
- Recording only works with 24/7 Video Recording services.
Control smart home devices.
Check your Advanced Security status.

Account tab

Manage your Xfinity ID and password.
View and pay your bill.
Change your Xfinity plan.
Activate new devices.
Change your notification, security, and privacy settings.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.