Global Travel Pass allows you to pay a daily flat rate for data when you travel in over 215 countries. This pass includes 5 GB of high-speed data per day.
After 5 GB of data is used, data is available at 3 Mbps speeds until a new pass is started. With 3 Mbps, you can still check email, browse online, send messages, and more. The data you use while abroad will not count toward your By the Gig or Unlimited data option.
Note: When you first activate your service, you can only make calls to the United States, Canada, and Mexico.
You can call any country and use international roaming worldwide if:
- Your Xfinity Internet service is installed and activated.
- You have made at least one domestic call.
- Your account is current without any past due balance.
- Their line is active in the billing system.
Lines not meeting eligibility criteria will have international roaming and calls disabled.
FAQs
How does Global Travel Pass work?
Your Global Travel Pass session starts when you use data while in a covered country. Each active session covers a 24-hour period.
How will I know when my Global Travel Pass starts and ends?
We will send you a free text message letting you know that your pass is active. The session lasts for 24 hours. A new active session will start automatically if you use data after your current session expires.
Example: If Global Travel Pass is activated at 7:00 a.m. on May 15, it stays valid until 6:59 a.m. on May 16.
How do I add Global Travel Pass to a line?
To add Global Travel Pass to any phone line on your account through the Xfinity app:
- Sign in to the Xfinity app.
- Click the Services tab.
- Go to Mobile lines and data usage in the Mobile services card.
- Choose the phone line you want to add the Global Travel Pass to.
- This takes you to the line details screen.
- Scroll to Plan Features, click Get Global Travel Pass, and go through the prompts.
- You will get a confirmation screen when you successfully add Global Travel Pass.
- Make sure your device is enabled for data roaming.
- You must do this through your device’s settings.
If you want to add Global Travel Pass to more than one phone line on your account, you can go back and repeat these steps for each line. Remember, your pass will not be active until you use your phone abroad while in a covered country.
To add Global Travel Pass to any phone line on your account online:
- Sign in to your Xfinity Mobile account.
- Go to the Activity page.
- Scroll to the International Services and click Plan your trip in the section called International Travel.
- Go to See details and add next to Global Travel Pass $10/day.
- Check the boxes next to Global Travel Pass for each device you want it on.
- Click Next, then Add Pass.
- We will send you an email once the change is complete.
- Before getting started, make sure your device is enabled for data roaming.
- You must do this through your device’s settings.
How much does Global Travel Pass cost and how will I be charged?
Global Travel Pass is $10 per day per line in over 215 covered destinations.
Once you add Global Travel Pass to a line and international roaming is enabled, you are only charged once the pass has started. To start an active travel pass session, just use data while in a covered country.
On our latest price plan, customers with unlimited data (either Premium Unlimited or Unlimited) have:
- Unlimited calls and texts to and from the United States, Mexico, and Canada included.
- Unlimited data when traveling in Mexico or Canada included.
What if I did not get a Global Travel Pass before travel?
When your device is enabled on an international network, you get a text message to let you know if the country is eligible for a Global Travel Pass. If it is, you are prompted to call 1-720-728-5462 toll free to add a pass or get details of the costs of data. If the country is not eligible, you receive an alert with details of the cost of data.
Which countries are covered by Global Travel Pass?
Global Travel Pass is currently available in over 215 destinations. You are automatically charged pay-as-you-go rates in countries where Global Travel Pass is not offered.
Are cruise ships or airplanes covered by Global Travel Pass?
No. Global Travel Pass does not cover usage on cruise ships or airplanes, but you can still pay as you go to use data while aboard. To view rates, go to our international rate search and type in “Cruise Ships” or "Aircraft Service."
What happens if I go to more than one country during an active Global Travel Pass session?
You can go to any other country covered by Global Travel Pass during your 24-hour active session, and you are only charged once. If you go to a country that is not covered by Global Travel Pass during an active session, you are charged the pay-as-you-go rate for that country.
What happens if I remove Global Travel Pass from a line?
Taking off Global Travel Pass from a line during an active session stops a new pass from starting. You can remove Global Travel Pass at any time to pay as you go for data while abroad. Your pass still stays active for the full 24 hours even if it has been removed on an active session.
Do I need to remove Global Travel Pass when I return home?
You do not need to remove Global Travel Pass once you return home. You are only charged for a pass while on an active session when you use data abroad. Global Travel Pass stays on your line until you are ready to use it the next time you travel internationally! You can always take off Global Travel Pass at any time through your account online or through our app.
If I have used the maximum data allowance for Global Travel Pass, can I get more?
You get 5 GB of high-speed data per pass. Once you reach this limit, data is available for use at 3G speeds until a new pass starts. If you need to use a lot of data while abroad, you can connect to WiFi, which may give you faster speeds.
Can I add Global Travel Pass to my tablet or smartwatch with Xfinity Mobile?
No. At this time, Global Travel Pass can only be added to mobile phone lines.
Will I be charged roaming data charges while connected to WiFi?
Most Apple and Android devices can use free WiFi networks to access data where WiFi networks are available.
Can I add Global Travel Pass if I have Comcast Business Mobile?
Yes, Global Travel Pass can be added to your plan for $10 per day per line if the eligibility criteria below is met:
- The mobile line is active in the billing system and being billed.
- The account is in good standing (i.e., not past due, not on a repayment plan).
- The mobile line must have made domestic calls prior to ordering Global Travel Pass (WiFi calling excluded).
Global Travel Pass is included for all Comcast Business Mobile customers with Unlimited Intro, Unlimited Premium, or Unlimited Premium Flex.
How can I add Global Travel Pass to a Comcast Business Mobile line?
If you are a Comcast Business Mobile customer, you can add Global Travel Pass via My Account:
- Sign in to My Account.
- Scroll down and click Comcast Business Mobile, then go to the Activity page.
- Scroll to the International Services and click Global Travel Pass.
- Go to See details and add next to Global Travel Pass $10/day.
- Check the boxes next to Global Travel Pass for each device you want it on.
- Select Next, then Add Pass.
- We will send you an email once the change is complete.
- Before getting started, make sure your device is enabled for data roaming.
- You must do this through your device’s settings.
Additional information
Visit our Online Support Center to find common solutions.

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