How do I view my Xfinity Mobile call and text message history?

You can review your last three months of call and text message details using the Xfinity app or online through your Xfinity Mobile account. This history includes dates, times, and phone numbers for all calls and text messages sent from and received by all lines of service on your account.

Call and text message details older than three months aren't available. We don't store the content of any text messages.

Access call and text message details

Xfinity Mobile account

1. Sign in to your Xfinity Mobile account using your Xfinity ID.
2.  Select the Activity tab. 
3. Select Manage Plan for the line you’d like to get call or text history.
   
4. Select either the Texts or Calls you want to review.
   

Users with a Primary or Manager Xfinity ID can also view this information through your billing statements:

1. Sign in to your Xfinity Mobile account with your Xfinity ID.
2. Click the Billing tab.
   
3. Click View statements in the top right hand corner.
   
4. Click the total bill amount of the bill cycle you wish to review.
   
5. On the Service and Devices page, click the bill amount for the line you wish to review.
   
6. Click Calls or Messages to view the details.
   

Xfinity app

View both current and past call and text message information using the Xfinity app.

1. Download the Xfinity app or open it.
2. Sign in to your account using your Xfinity ID and password.
3. From the Services tab, select Mobile lines and data usage located within the Mobile services card.
4. Select the phone line that you’d like to view calls and text history from.
5. Under the section labeled Call And Text History, select View call and texts history.
   • You may be required to sign in again.
6. Scroll up and select either the Texts or Calls you want to review.

Users with a Primary or Manager Xfinity ID can also view this information through your billing statements:

1. Download the Xfinity app or open it.
2. Sign in to your account using the Primary or Manager's Xfinity ID and password.
3. Select the Account tab.
4. Select the Mobile billing card.
5. Select Bill details.
6. Select either Current statement to view your current bill or Statement history to pull previous statements.
7. Click the total bill amount.
8. Click the total bill amount of the bill cycle you wish to review.
9. On the Service and Devices page, click the bill amount for the line you wish to review.
10. Click Calls or Messages to view the details.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.