Looking to make a change?
We're here to help.

We’d love to make your Xfinity service work better for you. If you need to cancel, schedule a call or visit an Xfinity Store.

It's easy to adjust your service

Move your service

Moving with Xfinity is as easy as 1-2-3. Transfer your Xfinity services to your new home.

Save on your bill
Visit your account to see how you can save big with our all-in internet plans or make changes to your service to lower your bill.
Pause your service
Keep your number when you cancel mobile service
Make sure you don't lose your number when you switch your service. Transfer your number before you cancel Xfinity Mobile.
See flexible payment options
If you're a residential customer and have a past-due balance, you may be eligible to pay it off in monthly installments while keeping your Xfinity Services active.
Update service when the account holder has passed away
We’re sorry for your loss. You can cancel or transfer the account to a new owner.

Get help with your connection

Download the Xfinity app
Quickly check your network and troubleshoot your connection through the Xfinity app.
Download app
Get support online
Find instant answers and support for all your Xfinity services.
Get support
Connect with an agent
An expert agent will help you optimize your connection or adjust your service.
1-800-934-6489

 

 

 

 

 

 

 

Looking to cancel?
We’ll be sorry to see you go. Schedule a call, visit an Xfinity Store, or sign in to see options.
Schedule a call
Learn how to cancel or change your NOW Internet by visiting this link.