Payment arrangements allow you to pay off a past-due balance on a convenient date while allowing you to continue enjoying your Xfinity services.

Set Up a Payment Arrangement

If you need more time to pay your past due balance – and if you’re eligible for our flexible payment options – you’ll see a card when you sign in to your Xfinity account with the option to chat with us.

To set up a payment arrangement with Xfinity Assistant, click Chat for options.
Select Set up a payment arrangement.
Xfinity Assistant will explain your payment arrangement enrollment options.
- Note: You may be eligible to choose your payment arrangement date and add a payment method later, as shown in this example.
If you’re adding a payment method later, continue to set up your payment arrangement with Xfinity Assistant by choosing a due date and clicking Submit.
You’ll see a confirmation with a reminder to add a payment method to your payment arrangement by the scheduled due date.