We won't be the same without you, but if you really want to cancel your service with Xfinity Mobile, here's how.

Your Xfinity Mobile number can go with you

If you're leaving Xfinity Mobile for another carrier, you can just start your service with your new carrier. Nothing else to do. When you transfer your number, your Xfinity Mobile service will automatically be cancelled.

Don't cancel while transferring a number

If you're transferring your number, don’t cancel your Xfinity Mobile service before activation with your new carrier. It will stop the transfer request and forfeit your number.

After you've canceled service

If you cancel an Unlimited data option line, data charges for the line you are canceling will be pro-rated based on where you are in your current bill cycle. We don't pro-rate By the Gig data charges.

If you've canceled your Xfinity Mobile service and still owe a balance on your device payment plan, you have a couple options:

Pay off the device in full, then contact us to unlock it. This is required if you plan to bring your device to your new carrier. Learn more about unlocking an Xfinity Mobile device.
Continue with the remaining monthly device payments, as long as you maintain Xfinity Internet, Xfinity TV or Xfinity Voice service. If you cancel all Xfinity services, the remaining balance on your device will be due with your final Xfinity Mobile bill.