If you are traveling the world, you can take Xfinity Mobile with you. International roaming is supported for phones in over 215 destinations, where you can talk, text message, and use data — just like at home.
For the first 45 days after activation, you can only make calls to the United States, Canada, Mexico, and within any country you are visiting. After this period, you'll be able to call any country worldwide.
If you are already abroad and your phone displays “No Service”, you can manually select a service provider. Review the If you have roaming issues during international travel section below for more details.
If you need more help, call us for free at 1-720-728-5462.
International rates
Xfinity Mobile customers have international roaming calls and texts included with all plans at no additional cost. There are two ways you can pay for data when you’re traveling abroad — Global Travel Pass or pay-as-you-go.
Reminder — Xfinity Mobile does not charge for WiFi data you use while abroad. Using WiFi data from other service providers may save you money.
Global Travel Pass
Add Global Travel Pass to any phone line and pay a flat rate for data at $10 per day per line in over 215 covered destinations, or $5 per day per line in Mexico and Canada only. Global Travel Pass includes 5 GB of high-speed data per pass per day, then data is available at 3G speeds.
Notes:
- Global Travel Pass does not cover usage on cruise ships or airplanes.
- New Xfinity Mobile customers with unlimited data (either Premium Unlimited or Unlimited) have:
- Unlimited calls and texts to and from the United States, Mexico, and Canada included.
- Unlimited data when traveling in Mexico or Canada included.
- Customers are not charged for Global Travel Pass until they use data in a covered country.
Pay as you go
You can always pay as you go for each megabyte of data used while abroad. The rate is $0.30 per MB of data. This is your default international data option unless you add Global Travel Pass. Even if you have added Global Travel Pass, you will pay as you go in countries not covered by Global Travel Pass.
Learn more about pay as you go.
Review the chart below for more details:
| Data plan | Calls and texts made while outside the United States | Data usage while traveling abroad | Data usage while traveling to Mexico or Canada |
| Premium Unlimited | Included | $0.30 per MB of data. If you plan to use data while traveling abroad, adding Global Travel Pass may help save you money! | Included |
| Unlimited | Included | $0.30 per MB of data. If you plan to use data while traveling abroad, adding Global Travel Pass may help save you money! | Included |
| By the Gig | Included | $0.30 per MB of data. If you plan to use data while traveling abroad, adding Global Travel Pass may help save you money!! | $0.30 per MB of data. You can purchase Global Travel Pass to save money! |
| Unlimited data plans purchased and activated before March 22, 2024 You can upgrade to our latest price plan in the Xfinity app, by using your account tools online, or by calling or chatting with us. | Included | $0.30 per MB of data. If you plan to use data while traveling abroad, adding Global Travel Pass may help save you money! | $0.30 per MB of data. You can purchase Global Travel Pass to save money! |
Before you travel internationally
Step one: Turn on international data roaming
You can check if international data roaming is already enabled on your Xfinity Mobile lines under International travel in the Activity tab in the Xfinity app or Xfinity Mobile account online.
To qualify for international data roaming, you need to complete and pay for at least one Xfinity Mobile bill cycle (military personnel are exempt) and cannot have a past-due balance on your account.
If you meet these requirements, international data roaming will be enabled on your Xfinity Mobile line automatically when adding Global Travel Pass.
Step two: Prepare your device
Make sure your device is enabled for data roaming. You must do this through your device’s settings.
Step three: Search rates
Search ahead of time to see the pay-as-you-go rate for each country you are going to, or if that country is covered by Global Travel Pass.
If you have roaming issues during international travel
Try turning on airplane mode for about 30 seconds. Then turn off airplane mode and let your phone automatically select the best network.
If you are already abroad and your phone displays “No Service,” you can manually select a service provider using the steps for your phone type below.
iPhones
- From the home screen, go to Settings.
- If the Settings app is not displayed on your home screen, try swiping left from the edge of the screen to open the app library.
- Click Cellular.
- Choose Cellular Network or Network Selection.
- The option you see may vary based on your iOS version, device model and location.
- Tap the Automatic switch to turn this setting off.
- Please allow up to two minutes for the service provider names to appear.
- Once available networks show, you may choose another service provider from the list.
Samsung phones
- Slide your finger down starting from the top of the screen.
- Click Settings.
- Choose Connections.
- Go to Mobile Networks.
- Click Network Operators.
- Toggle off Select Automatically.
- Please allow up to two minutes for the service providers names to appear.
- Once available networks show, you may choose another service provider from the list.
Google phones
- Slide up the bottom menu.
- Click Settings.
- Choose Network & Internet.
- Click SIMs.
- Go to your Mobile Network.
- Turn Roaming on or off.
Motorola phones
- From the Home screen, swipe up to access all apps.
- Navigate to Settings, then Network & Internet, then Mobile Network.
- Click your Mobile Network.
- Tap International Data Roaming to turn on or off.
- If asked, read the “Attention” note about roaming charges and tap OK if you agree.
Additional information
If you still need help while you travel abroad, reach out to Xfinity Mobile’s dedicated international roaming support number, 1-720-728-5462.