If you are traveling the world, you can take Xfinity Mobile with you. International roaming is supported for phones in over 215 destinations, where you can talk, text message, and use data — just like at home.
Note: When you first activate your service, you can only make calls to the United States, Canada, and Mexico.
You can call any county and use international roaming worldwide if:
- Your Xfinity Internet service is installed and activated.
- You have made at least one domestic call.
- Your account is current without any past due balance.
- Their line is active in the billing system.
Lines not meeting eligibility criteria will have international roaming and calls disabled.
If you are already abroad and your phone shows “No Service”, you can manually pick a service provider. Go to If you have roaming issues during international travel section below for more details.
If you need more help, call us for free at 1-720-728-5462.
International rates
Xfinity Mobile customers have international roaming calls and texts included with all plans at no added cost. There are three ways you can pay for data when you travel abroad.
Reminder — Xfinity Mobile does not charge for WiFi data you use while abroad. Using WiFi data from other service providers may save you money.
Global Travel Pass
Add Global Travel Pass to any phone line and pay a flat rate for data at $10 per day per line in over 215 covered destinations. Global Travel Pass includes 5 GB of high-speed data per pass per day, then data is available at 3G speeds.
- Global Travel Pass does not cover usage on cruise ships or airplanes.
- Find Global Travel Pass FAQs.
Mexico and Canada Unlimited Pass
Add Mexico and Canada Unlimited Pass to any phone line and pay a flat rate for data at $5 per month per line to be used in those countries. The Mexico and Canada Unlimited Pass includes 5GB of high-speed data and unlimited calls to and from those countries per pass per month.
Notes:
- Xfinity Mobile customers on our latest data plan with unlimited data (either Premium Unlimited or Unlimited) have:
- Unlimited calls and texts to and from the United States, Mexico, and Canada included.
- Unlimited data when traveling in Mexico or Canada included.
For more details, go to Xfinity Mobile benefits for Mexico and Canada.
Pay as you go
You can always pay as you go for each megabyte (MB) of data used while abroad. The rate is $0.30 per MB of data. This is your default international data option unless you add Global Travel Pass. Even if you have added Global Travel Pass, you pay as you go in countries not covered by Global Travel Pass.
Learn more about pay as you go.
Review the chart below for more details on the pay as you go option:
Data plan | Calls and texts made while outside the United States | Data usage while traveling abroad | Data usage while traveling to Mexico or Canada |
Premium Unlimited | Included | $0.30 per MB of data. If you plan to use data while traveling abroad, adding Global Travel Pass may help save you money! | Included |
Unlimited | Included | $0.30 per MB of data. If you plan to use data while traveling abroad, adding Global Travel Pass may help save you money! | Included |
By the Gig | Included | $0.30 per MB of data. If you plan to use data while traveling abroad, adding Global Travel Pass may help save you money!! | $0.30 per MB of data. You can purchase a Mexico and Canada Unlimited Pass to save money! |
Unlimited data plans purchased and activated before March 22, 2024 You can upgrade to our latest price plan in the Xfinity app, by using your account tools online, or by calling or chatting with us. | Included | $0.30 per MB of data. If you plan to use data while traveling abroad, adding Global Travel Pass may help save you money! | $0.30 per MB of data. You can purchase a Mexico and Canada Unlimited Pass to save money! |
Before you travel internationally
Step one: Turn on international data roaming
You can check if international data roaming is already enabled on your Xfinity Mobile lines in International travel on the Activity tab in the Xfinity app or Xfinity Mobile account online.
To get international data roaming, you need to:
- Have Xfinity Internet service installed and activated.
- Turn your device’s international data roaming setting on.
- Have made at least one domestic call.
- Have an Xfinity Mobile account that is current without any past due balance.
If you meet these requirements, international data roaming will be enabled on your Xfinity Mobile line automatically when you add Global Travel Pass.
Step two: Prepare your device
Make sure your device is enabled for data roaming. You must do this through your device’s settings.
Step three: Search rates
Search ahead of time for the pay-as-you-go rate for each country you are going to, or if that country is covered by Global Travel Pass.
If you have roaming issues during international travel
Try turning on airplane mode for about 30 seconds. Then turn off airplane mode and let your phone automatically select the best network.
If you are already abroad and your phone shows “No Service,” you can manually pick a service provider with the steps for your phone type below.
iPhones
- From the home screen, go to Settings.
- If the Settings app is not shown on your home screen, try to swipe left from the edge of the screen to open the app library.
- Click Cellular.
- Choose Cellular Network or Network Selection.
- The choice you get may vary based on your iOS version, device model and location.
- Tap the Automatic switch to turn this setting off.
- Allow up to two minutes for the service provider names to appear.
- Once available networks show, you may choose another service provider from the list.
Samsung phones
- Swipe down from the top-right corner of the screen with your finger.
- Click Settings.
- Choose Connections.
- Go to Mobile Networks.
- Click Network Operators.
- Toggle off Select Automatically.
- Allow up to two minutes for the service providers names to appear.
- Once available networks show, you may choose another service provider from the list.
Google phones
- Slide up the bottom menu.
- Click Settings.
- Choose Network & Internet.
- Click SIMs.
- Go to your Mobile Network.
- Turn Roaming on or off.
Motorola phones
- From the Home screen, swipe up to access all apps.
- Navigate to Settings, then Network & Internet, then Mobile Network.
- Click your Mobile Network.
- Tap International Data Roaming to turn on or off.
- If asked, read the “Attention” note about roaming charges and tap OK if you agree.
Additional information
If you still need help while you travel abroad, reach out to Xfinity Mobile’s dedicated international roaming support number, 1-720-728-5462.
Visit our Online Support Center to find common solutions.

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