When your device’s data roaming settings are turned on, you can use your device at the specified rates for the country you’re visiting.

When data roaming settings are turned off, your device won’t connect to any non-U.S. cellular networks, and you won’t incur any data roaming charges. You may need to restart your device for the settings change to take effect.

For the first 45 days after activation, you can only make calls to the US, Canada, Mexico, and within any country you are visiting. After this period, you can call any country worldwide.

Apple devices

Go to Settings > Cellular > Cellular Data Options > Data Roaming.
Turn on/off to enable/disable roaming service for voice and data.

Google devices

Go to Settings > Network & Internet > SIMs Xfinity Mobile > Roaming.
Turn on/off to enable/disable roaming service for data.

Samsung devices

Go to Settings > Connections > Mobile Networks > Data Roaming.
Turn on/off to enable/disable roaming services for data.

LG devices

Go to Settings > Networks > More > Mobile Networks > Data Roaming.
Turn on/off to enable/disable roaming services for data.

Motorola devices

Go to Settings > Network & Internet > Mobile Network > Roaming.
Turn on/off to enable/disable roaming service for data.

Visit device support for detailed instructions on how to manage the international settings for all other devices.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.