When your device’s data roaming settings are turned on, you can use your device at the specified rates for the country you’re visiting.
When data roaming settings are turned off, your device won’t connect to any non-U.S. cellular networks, and you won’t incur any data roaming charges. You may need to restart your device for the settings change to take effect.
For the first 45 days after activation, you can only make calls to the US, Canada, Mexico, and within any country you are visiting. After this period, you can call any country worldwide.
Apple devices
- Go to Settings > Cellular > Cellular Data Options > Data Roaming.
- Turn on/off to enable/disable roaming service for voice and data.
Google devices
- Go to Settings > Network & Internet > SIMs Xfinity Mobile > Roaming.
- Turn on/off to enable/disable roaming service for data.
Samsung devices
- Go to Settings > Connections > Mobile Networks > Data Roaming.
- Turn on/off to enable/disable roaming services for data.
LG devices
- Go to Settings > Networks > More > Mobile Networks > Data Roaming.
- Turn on/off to enable/disable roaming services for data.
Motorola devices
- Go to Settings > Network & Internet > Mobile Network > Roaming.
- Turn on/off to enable/disable roaming service for data.
Visit device support for detailed instructions on how to manage the international settings for all other devices.
Additional information
Visit our Online Support Center to find common solutions.
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