Be prepared no matter the weather

Commonly asked questions and tips to help you make the most of your service during a weather-related event




Community Support

Getting Help

Comcast Business

These apps can help you stay connected during outages or service interruptions:

Xfinity My Account
Get updates on outages, report service interruptions, and see when your service is expected to be restored.
Xfinity Stream
Xfinity TV customers can download shows and movies beforehand to watch offline in case of a power outage.
Xfinity WiFi Hotspots
Xfinity Internet customers can access millions of Xfinity WiFi hotspots available nationwide.
Xfinity Mobile
With Xfinity Mobile, you can change your data option anytime and turn your phone into a personal mobile hotspot if WiFi isn’t available.
Didn’t find what you’re looking for?