To help customers stay connected with loved ones, Xfinity is waiving charges for calls to Ukraine and Iran, as well as calls, data, and Global Travel Pass usage while in Ukraine, for Xfinity Mobile and Voice customers through June 30, 2023. As a reminder, it’s always free for Xfinity Mobile customers in the U.S. to send SMS text messages internationally. 
Xfinity Response Center

Keeping you connected, no matter what

Ways to stay ready with Xfinity

Real-time service updates
Add mobile number
Think you may have a service outage?
Visit Status Center
Get online
Download app
Chat with us
Ask a question

Get prepared with our apps

Get prepared with the Xfinity app

Download the Xfinity app and stay ready for any weather.
Green Warning Icon
View local network outages
Green person icon
Contact an Xfinity representative
Green telephone outline icon
Check the status of a service call
Download app

Keep your family entertained with the Xfinity Stream app*

Download the Xfinity Stream app and be ready if your internet goes down.
orange download outline icon
Download your shows and movies to watch offline
orange play button outline icon
Watch live TV
orange asterisk outline icon
Get weather updates
Download app
*Xfinity Stream available with Xfinity TV. Content varies depending on level of TV service. Limited Xfinity Stream content available for Xfinity Internet customers.
Streaming content limited to the U.S.
© 2022 Comcast. All rights reserved.

Frequently asked questions

Xfinity has you covered

We're here for you before, during, and after severe weather hits

Learn more

Keeping you connected to what matters most

Learn more

More resources

For California customers

How to prepare for and stay informed during a Public Safety Power Shutoff (PSPS) event
Learn more

Tips to stay connected

How to prepare for any type of service impacting event

 

Learn more
Chat Bubble icon

Didn’t find what you’re looking for?

Ask Xfinity