Shopping from Change
Xfinity has your back with affordable internet
Already enrolled in ACP with another provider? Although the federal government is no longer accepting new ACP enrollments, you can transfer your ACP benefit to Xfinity after signing up for services.
Fast. Reliable. Affordable. Home Internet for $9.95/mo.
Even faster speeds. Low prices you’ll love.
Do I need to recertify my ACP eligibility?
Frequently asked questions
A household is eligible if the entire household income is at or below twice the federal poverty level (for example, $60,000/year for a family of four, $29,160/year for an individual) or if any member of the household meets at least one of the following criteria:
• Participates in certain government assistance programs, such as:
o SNAP (formerly known as Food Stamps)
o Federal Public Housing Assistance (FPHA) (including Housing Choice Voucher (HCV) Program (Section 8 Vouchers), Project-Based Rental Assistance (PBRA)/202/811, Public Housing, and Affordable Housing Programs for American Indians, Alaska Natives or Native Hawaiians) Supplemental Security Income (SSI)
o Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
o Veterans and Survivors Pension Benefit
o Tribal Assistance Programs such as Bureau of Indian Affairs General Assistance, Head Start (only households meeting the income qualifying standard), Tribal Temporary Assistance for Needy Families (Tribal TANF), or Food Distribution Program on Indian Reservations
o Receives benefits under National School Lunch Program, including through the USDA Community Eligibility Provision
o Received a federal Pell Grant in the current award year
We will have to share certain qualifying information about you with the federal government to confirm eligibility. As of February 8, 2024, the federal government is no longer accepting new ACP enrollments.
ACP applies to monthly charges for Xfinity Internet service, including unlimited data plans, and leased internet equipment, 30-day refills for Xfinity Prepaid Internet service, and Xfinity Mobile data usage and service fees. Qualified households will receive a total credit of up to $30/mo towards these services or up to $75/mo for qualified households within Tribal lands. The amount of the credit depends on the rate for the services selected.
If you have both Xfinity Internet and Xfinity Mobile services, the ACP benefit will first be applied to the internet portion of your bill. Any remaining ACP benefit will be applied to Xfinity Mobile services.
Get started with a few simple steps: https://www.internetessentials.com/apply
Each year, the Universal Service Administrative Company (USAC) must confirm your continued eligibility for the ACP benefit. If USAC is unable to confirm your continued eligibility through its automated database, you will be contacted with next steps on what you must do to recertify your ACP eligibility. If you do not recertify within the time period provided by USAC, you will be removed from ACP, lose your ACP credit, and be responsible for the full cost of your Internet service.
You may be de-enrolled from ACP through Xfinity for various reasons, including the following:
• If you no longer meet the eligibility requirements of ACP.
• If you notify another service provider that you wish to transfer your ACP benefit to them from Xfinity.
• If you request to be de-enrolled from ACP through Xfinity.
• If the monthly cost of your Internet service is entirely covered by the ACP benefit and you have not used the service at least once in the past 30 days.
• If you are an Xfinity Prepaid Internet customer and you do not refill your 30-day service within the required time period.
• If funding for the program runs out, at which point you will be de-enrolled from ACP.