WiFi made for control

The xFi Gateway

Take the guess work out of your network

  1. It’s never been easier to control the connected devices in your home.

    • Step 1

      See the devices on your network

      • Sign in to the Xfinity xFi app. → Get help signing in

      • Tap the Devices Icon at the bottom of the screen.

      • Select an individual device to name, pause, or assign the device to a profile.

    • Step 2

      Get notifications when a new device joins your network

      • Sign in to the Xfinity xFi app. → Get help signing in

      • Tap the Notification Icon at the top left corner of the screen.

      • Select the Gear Icon at the top right of the screen.

      • Scroll down to choose the notification type.

      • Select the types of notifications you would like to receive and tap the boxes by each notification.

      • Tap Apply Changes if enabling push notifications, otherwise a confirmation message will appear once your preferences are updated.

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc
  2. Name the devices on your network with the xFi app, then create profiles for the people who use your WiFi most.

    • Step 1

      Name the devices on your network

      • Sign in to the Xfinity xFi app. → Get help signing in

      • Tap the Devices Icon at the bottom of the screen.

      • Tap Personalize to name and identify new devices on your network.

      • Select the device you want to name.

      • Name the device and tap Next.

      • Identify the device type (tablet, computer, game console) and tap Apply.

    • Step 2

      Create profiles for the people who use your home network

      • Sign in to the Xfinity xFi app. → Get help signing in

      • Tap the People Icon at the bottom of the screen.

      • Select Create a Profile.

      • Name your profile and choose an icon.

      • Tap Create.

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc
  3. Say goodbye to uninvited guests.

    • Step

      Block devices from your network

      • Sign in to the Xfinity xFi app. → Get help signing in

      • Create a profile named “Blocked Devices” or something similar.

      • Tap the People Icon and select Assign Device under your new profile.

      • Select the unassigned devices you want to block and tap Assign.

      • Exit the confirmation screen.

      • Select Pause All under your new profile and then choose, Until I Unpause.

      • Tap Apply Changes.

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc
  4. Keep screen time in check.

    • Step

      Pause devices or profiles on your network

      • Sign in to the Xfinity xFi app. → Get help signing in

      • Tap the People Icon.

      • Select the device you want to pause, or choose Pause All to pause the profile.

      • Select how long you want to pause the device of profile.

      • Tap Apply Changes.

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc
  5. Organize your smart home.

    • Step

      Pause devices on your network

      • Sign in to the Xfinity xFi app. → Get help signing in

      • Select the Household profile.

      • Scroll down, mid-screen, to see daily profile activity.

      • Swipe left to see monthly activity.

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc
  6. Troubleshooting in 3-steps.

    • Step

      Restart your xFi Gateway

      • Sign in to the Xfinity xFi app. → Get help signing in

      • Scroll down to Connection Trouble and select Restart Gateway.

      • Tap Restart.

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc

Don’t have the Xfinity xFi app? Download it today.

Learn more about xFi

Explore more topics

Was This Article Helpful?

Please complete the form below.x

Thank you for submitting a rating on this article. Your feedback is appreciated.x

Rate this article on a scale of 1 - 5

Need more help? We're on it.

Find an Xfinity Store or service center near you.

Chat with a Comcast agent to get the fastest answers to all your top questions.