xFi Control Tips | WiFi made for Control

It’s never been easier to control the connected devices in your home.

With Xfinity xFi you’ll know which devices are online. You can even get notifications when a new device joins your network. Get the Xfinity xFi app
- Step 1
  
  See the devices on your network
  
  Sign in to the Xfinity xFi app. → Get help signing in
  
  Tap the Devices Icon at the bottom of the screen.
  
  Select an individual device to name, pause, or assign the device to a profile.
- Step 2
  
  Get notifications when a new device joins your network
  
  Sign in to the Xfinity xFi app. → Get help signing in
  
  Tap the Notification Icon at the top left corner of the screen.
  
  Select the Gear Icon at the top right of the screen.
  
  Scroll down to choose the notification type.
  
  Select the types of notifications you would like to receive and tap the boxes by each notification.
  
  Tap Apply Changes if enabling push notifications, otherwise a confirmation message will appear once your preferences are updated.
Player Shortcuts

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Play/Pause P or Spacebar

Skip Ahead 15 seconds Right Arrow

Skip Ahead 60 seconds Shift + Right Arrow

Skip Back 15 seconds Left Arrow

Skip Back 60 seconds Shift + Left Arrow

Volume Up Up Arrow

Volume Down Down Arrow

Toggle Mute M

Toggle Full Screen F

Toggle Closed Captions C

Jump to the Time Input J

Exit Full Screen; Close Overlay Player Esc
Name the devices on your network with the xFi app, then create profiles for the people who use your WiFi most.

Profiles make it easier to manage online activity and pause and block devices with the xFi app.
- Step 1
  
  Name the devices on your network
  
  Sign in to the Xfinity xFi app. → Get help signing in
  
  Tap the Devices Icon at the bottom of the screen.
  
  Tap Personalize to name and identify new devices on your network.
  
  Select the device you want to name.
  
  Name the device and tap Next.
  
  Identify the device type (tablet, computer, game console) and tap Apply.
- Step 2
  
  Create profiles for the people who use your home network
  
  Sign in to the Xfinity xFi app. → Get help signing in
  
  Tap the People Icon at the bottom of the screen.
  
  Select Create a Profile.
  
  Name your profile and choose an icon.
  
  Tap Create.
Player Shortcuts

Show List of Keyboard Shortcuts Question

Play/Pause P or Spacebar

Skip Ahead 15 seconds Right Arrow

Skip Ahead 60 seconds Shift + Right Arrow

Skip Back 15 seconds Left Arrow

Skip Back 60 seconds Shift + Left Arrow

Volume Up Up Arrow

Volume Down Down Arrow

Toggle Mute M

Toggle Full Screen F

Toggle Closed Captions C

Jump to the Time Input J

Exit Full Screen; Close Overlay Player Esc
Say goodbye to uninvited guests.

Assign devices you don’t want on your home network to one profile, then pause that profile indefinitely to block WiFi access.
- Step
  
  Block devices from your network
  
  Sign in to the Xfinity xFi app. → Get help signing in
  
  Create a profile named “Blocked Devices” or something similar.
  
  Tap the People Icon and select Assign Device under your new profile.
  
  Select the unassigned devices you want to block and tap Assign.
  
  Exit the confirmation screen.
  
  Select Pause All under your new profile and then choose, Until I Unpause.
  
  Tap Apply Changes.
Player Shortcuts

Show List of Keyboard Shortcuts Question

Play/Pause P or Spacebar

Skip Ahead 15 seconds Right Arrow

Skip Ahead 60 seconds Shift + Right Arrow

Skip Back 15 seconds Left Arrow

Skip Back 60 seconds Shift + Left Arrow

Volume Up Up Arrow

Volume Down Down Arrow

Toggle Mute M

Toggle Full Screen F

Toggle Closed Captions C

Jump to the Time Input J

Exit Full Screen; Close Overlay Player Esc
Keep screen time in check.

Grouping your child’s devices together (on one profile) makes it easy to pause WiFi access at dinnertime, bedtime, or until homework is done. You can even schedule downtime for yourself.
- Step
  
  Pause devices or profiles on your network
  
  Sign in to the Xfinity xFi app. → Get help signing in
  
  Tap the People Icon.
  
  Select the device you want to pause, or choose Pause All to pause the profile.
  
  Select how long you want to pause the device of profile.
  
  Tap Apply Changes.
Player Shortcuts

Show List of Keyboard Shortcuts Question

Play/Pause P or Spacebar

Skip Ahead 15 seconds Right Arrow

Skip Ahead 60 seconds Shift + Right Arrow

Skip Back 15 seconds Left Arrow

Skip Back 60 seconds Shift + Left Arrow

Volume Up Up Arrow

Volume Down Down Arrow

Toggle Mute M

Toggle Full Screen F

Toggle Closed Captions C

Jump to the Time Input J

Exit Full Screen; Close Overlay Player Esc
Organize your smart home.

Assign cameras, voice assistants, and smart appliances to the “Household” profile to keep track of network activity.
- Step
  
  Pause devices on your network
  
  Sign in to the Xfinity xFi app. → Get help signing in
  
  Select the Household profile.
  
  Scroll down, mid-screen, to see daily profile activity.
  
  Swipe left to see monthly activity.
Player Shortcuts

Show List of Keyboard Shortcuts Question

Play/Pause P or Spacebar

Skip Ahead 15 seconds Right Arrow

Skip Ahead 60 seconds Shift + Right Arrow

Skip Back 15 seconds Left Arrow

Skip Back 60 seconds Shift + Left Arrow

Volume Up Up Arrow

Volume Down Down Arrow

Toggle Mute M

Toggle Full Screen F

Toggle Closed Captions C

Jump to the Time Input J

Exit Full Screen; Close Overlay Player Esc
Troubleshooting in 3-steps.

Problems with your WiFi connection can be frustrating. Luckily, restarting your Gateway is the quickest way to fix most common WiFi issues.
- Step
  
  Restart your xFi Gateway
  
  Sign in to the Xfinity xFi app. → Get help signing in
  
  Scroll down to Connection Trouble and select Restart Gateway.
  
  Tap Restart.
Player Shortcuts

Show List of Keyboard Shortcuts Question

Play/Pause P or Spacebar

Skip Ahead 15 seconds Right Arrow

Skip Ahead 60 seconds Shift + Right Arrow

Skip Back 15 seconds Left Arrow

Skip Back 60 seconds Shift + Left Arrow

Volume Up Up Arrow

Volume Down Down Arrow

Toggle Mute M

Toggle Full Screen F

Toggle Closed Captions C

Jump to the Time Input J

Exit Full Screen; Close Overlay Player Esc

WiFi made for control

The xFi Gateway

Take the guess work out of your network

It’s never been easier to control the connected devices in your home.

With Xfinity xFi you’ll know which devices are online. You can even get notifications when a new device joins your network. Get the Xfinity xFi app

Player Shortcuts

Name the devices on your network with the xFi app, then create profiles for the people who use your WiFi most.

Profiles make it easier to manage online activity and pause and block devices with the xFi app.

Player Shortcuts

Say goodbye to uninvited guests.

Assign devices you don’t want on your home network to one profile, then pause that profile indefinitely to block WiFi access.

Player Shortcuts

Keep screen time in check.

Grouping your child’s devices together (on one profile) makes it easy to pause WiFi access at dinnertime, bedtime, or until homework is done. You can even schedule downtime for yourself.

Player Shortcuts

Organize your smart home.

Assign cameras, voice assistants, and smart appliances to the “Household” profile to keep track of network activity.

Player Shortcuts

Troubleshooting in 3-steps.

Problems with your WiFi connection can be frustrating. Luckily, restarting your Gateway is the quickest way to fix most common WiFi issues.

Player Shortcuts

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