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Xumo Stream Box from Xfinity — Settings overview

Xumo Stream Box settings let you set preferences for your on-screen guide and for your device, as well as set and manage parental controls.

Settings page

To view and change your settings, press the settings icon (Xumo settings gear icon.) on the top right of your home screen.

If your Xumo Stream Box is connected to the internet, you can also press and hold the voice control button on your remote (Voice control button. Screenshot.) and say “Settings.”

See the guide below for more information on each setting.

Screenshot of the Xumo Picture and sound page with options to choose picture settings and set up sound and language preferences.

About Xumo Stream Box settings

Picture and sound

Adjust your picture and sound preferences, including:

  • Picture settings: Configure your picture resolution settings using preset modes.
  • Sound settings:
    • Adjust your preferred audio language (where available) to any of the following:
      • English
      • Italian
      • German
      • French
      • Spanish
      • Irish
      • Scots
      • Welsh
      • Punjabi
      • Hindi
      • Urdu
      • Portuguese
      • Chinese
      • Arabic
      • Bengali
      • Russian
    • Adjust your digital sound output for external audio devices and setup an audio delay if you’re experiencing sync issues. 

Network

  • See your device connection Status.
  • If it’s online, you can find the details in Network connection.
  • If it’s offline, you can connect to a WiFi network or connect to your network using an Ethernet cord.
  • If you need help connecting your Xumo Stream Box to the internet, see Xumo Stream Box activation process overview.
  • Advanced settings: Turn WiFi on or off and update your Device location.

Accessibility

Change your accessibility preferences, including: 

  • Audio description (AD): Narrate TV programs and movies with audio descriptions of key visual elements.
  • Beep on audio description: Hear a beep if the channel you are on is showing an audio described program. 
  • Closed captions (CC): See a visual display of the audio portion of video programming.
  • Customized caption style: You can change the caption text size, font, background color and more.
  • Highlight programs: Highlight programs in the TV guide which have closed captions and/or audio description.
  • High contrast: Make text easier to read.
  • Voice guidance: This talking guide reads what’s on your screen out loud.

For more on accessibility settings, see Xumo Stream Box from Xfinity accessibility options.

Connected devices 

Adjust your remote’s settings, including:

  • Control your TV: Set up your remote to control your TV’s volume, power and input source.
  • Control a speaker system: Set up your remote to control the volume on a speaker system instead of your TV.

Bluetooth devices:

  • Manage up to 7 Bluetooth devices.

PIN and parental

Set parental controls, including:

  • PINs: Set up your PIN and turn it on or off. You’ll need to enter your purchase PIN any time you want to make Xfinity purchases on your device. The same PIN also controls the ability to exit a Teen or Kids profile on your device.
    If you need to reset your PIN, call 1-800-Xfinity 

Privacy

Manage privacy preferences, including:

  • Recent history: Show what you’ve recently watched across apps and channels.
  • Allow app data to improve my experience: Choose which apps can share what you watch and purchase within the app with Xumo devices.
    • You can start or stop sharing your watch history at any time.
  • Personalized recommendations: Get suggestions of programs you’re likely to enjoy based on what you watched and your interactions with Xumo devices.
  • Sale, share, personalized ad preferences: See personalized ads on your Xumo devices; allow third-party apps to use data shared by your Xumo devices for personalized ads.
  • Learn more about privacy: Read the privacy policy by visiting xfinity.com/privacy.

Start up and standby

  • Auto standby: Set how long until your device turns off if you don’t use the remote.
  • Network standby mode: Select if your device stays connected to the internet when it is in standby mode.
  • Sleep timer: Set a timer for your TV to turn off.
  • Default to live TV: Automatically play live TV when your device is switched on.
  • HDMI control: When selected, your Xumo Stream Box will be able to power on a compatible TV and tune it to the correct HDMI input.

Viewing preferences

  • Autoplay: Automatically play the next episode in a series.
  • Manage favorite apps: Change your favorite apps.
  • TV Guide start channel: Always see the channel you are currently watching when you open the TV guide or set to the default channel.

System management

System info

Includes all device information, including serial number, software licenses, hardware model, and more.

Region and language

  • Time zone: Select your TV’s time zone.
  • System language: Chose the language you see on your device menus and on-screen messages.

Resets and updates

  • Restart device: Reboot your device. Your settings will be exactly as you left them.
    • Update apps: Updates all existing apps on your device and adds any newly available apps.
    • Close apps: Close all apps that are currently running in the background.
    • Reinstall apps: Reinstall one of the apps on your device. You will need to sign in to the app again after reinstalling. 
    • Locally stored data: Deletes all local data stored by third-party apps from your device. This includes app login information and other historical data, like game progress and what you’ve watched.  
  • Factory reset: This will reset your device to its original factory state. This will permanently delete all your 

Additional information

Visit our Online Support Center to find common solutions.

QR code

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

What's changed in this article

Date Summary of change
October 19, 2026 Updated for new Xumo Stream Box experience.
January 13, 2026 Added link to settings guide at xumo.com.
May 20, 2025 Added Additional information section.
January 8, 2024 Added PIN information to Parental section. Made Privacy information external.
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