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App update required — Xfinity WiFi Extenders error message

Learn what to do if you receive the "App Update Required" error message when activating yourXfinity WiFi Extenders from the Xfinity app.

Next steps

If you receive this error message when trying to activate your Xfinity WiFi Extenders, you don't have the latest version of the Xfinity app installed on your phone.

Download the latest version of the Xfinity app from the App Store or Google Play.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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