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Can I get unlimited data?

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Part of Questions and Answers About Our Data Usage Plan.

Can I Get Unlimited Data?

Yes. First you should check your individual usage in My Account - 99 percent of our customers don’t use more than a terabyte a month, but for the less than 1 percent of our customers who use a terabyte in a month, we want to make sure you understand your options and choose the data usage plan that works best for you. Our data plans are based on a principle of fairness. Those who use more Internet data pay more. And those who use less Internet data pay less. For users who typically use more than 1 TB of data per month or who do not want to pay for overages, we offer an Unlimited Data Option.

The Unlimited Data Option costs an additional $50* per calendar month. The fee is independent of actual data usage. The Terabyte Internet Data Usage Plan will not apply to customers who enroll in the Unlimited Data Option.

For example, if you enroll in the Unlimited Data Option and use 1.5 terabytes in a given month, you will only be charged a fee of $50 for choosing to enroll in the Unlimited Data Option. If you do not enroll in the Unlimited Data Option, you would be on the 1 Terabyte Plan and therefore would be charged $100 for the additional 500 GB (ten blocks of additional 50 GB at $10 each) provided on top of the Terabyte Internet Data Usage Plan.

Enrollment and cancellation go into effect on the first day of the subsequent calendar month. For example, if you call to enroll in the Unlimited Data Option on November 14, 2016, you will be enrolled in the Unlimited Data Option starting December 1, 2016. Overages incurred during the month of November will still be handled according to the Terabyte Internet Data Usage Plan.

Enrollment in the Unlimited Data Plan is optional, and is available to all customers in locations with the Terabyte Internet Data Usage Plan. Data usage plans do not apply to Business Internet customers, customers on Bulk Internet agreements, and customers with Prepaid Internet, or to XFINITY Internet customers on our Gigabit Pro tier of service.

To find out if you are in a market that offers our Unlimited Data Option, please see Is my household included in the Terabyte Internet Data Usage Plan?

*If you enrolled in the Unlimited Data Option prior to June 1, 2016, you will continue to pay your current monthly rate of $30 or $35, as applicable, for this feature until December 31, 2016, after which the price will be increased to $50 or the then-current monthly price.
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https://www.xfinity.com/support/internet/exp-unlimited-data/

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