Works with Xfinity lets you link compatible smart home devices to your Xfinity system so you can control them directly from the Xfinity Home app.
Note: The following Works with Xfinity devices need to be paired during installation rather than linked: GE plug-in lamp modules, GE light switches, Kwikset Locks, Leviton lights, Yale Locks, and Zen Thermostats.
What you'll need:
- Xfinity Internet or Xfinity Home
- Access to the Xfinity Home app.
- A compatible device, installed and activated according to the manufacturer's instructions.
- Login credentials for the device. For example, the username and password you use to log into your Lutron account.
Link Your Works with Xfinity Device
- Sign in to the Xfinity Home app.
- Tap the More icon at the bottom of the screen, then tap Add a Device.
- On the Add a Device screen, tap the brand of the device you want link.
- Tap Continue.
- If you've completed the tasks on the list, check the boxes, then tap Continue.
- Tap Agree to accept the Terms and Conditions of Use.
- Enter the login credentials for the device (not your Xfinity ID and password), then tap Sign In.
- Some devices may send a verification code by text message to the phone number connected to your account.
- This may take a few minutes.
- Enter the verification code, then tap Verify.
- When you've successfully linked the device account to the Xfinity Home app, "Account Connected" appears, along with the devices linked to this account.
- For example, all linked compatible Caseta lights and switches will be listed.
- If no devices are listed, make sure that your devices are installed and activated.
- If some of your devices aren't listed, tap Re-Sync. Once the Xfinity Home app re-syncs, all of your installed and activated devices should be displayed.
Congratulations — your device is now linked to Xfinity Home!
- To view and control your linked devices, tap the back arrow to return to the Overview screen.
- Xfinity Home customers can use rules and scenes to control many devices automatically.
- Find out what other devices are compatible with Works with Xfinity.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.