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Get the most out of your WiFi

Tips and solutions to enhance your home WiFi experience

  1. Position your Gateway or router like a pro

    The best WiFi coverage and strength starts with having the right equipment placed properly in your home.

    Place your Gateway or router in a central and clutter-free spot in your home.

    Avoid cramped spaces like cabinets, closets, and drawers for the location of your Gateway or router.

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  2. Get coverage where you need it

    It’s easy to get the strongest WiFi connection throughout your home by making a few adjustments.

    Move your devices closer to your Gateway or router for a stronger WiFi connection.

    Consider the age of your devices, as older devices can impact speed. It may be time for an upgrade.

    You can also extend your WiFi signal and enjoy more consistent coverage with xFi Pods.
    Learn more about xFi Pods

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc

  3. Enjoy high speed for every device

    Understanding how your devices use WiFi can help you unleash the full power of your connection.

    Remember each device connected to your network may require different speeds and affect your connection.

    Hard-wire some devices directly to your Gateway, such as or gaming consoles and digital media players that require more bandwidth.

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc

  4. Change up how you connect

    When you connect your devices to your Gateway or router with an ethernet cable, you’ll experience faster and more reliable WiFi speeds.

    Move your Gateway or router to a different outlet. Your home’s wiring may cause certain outlets not to function as they should.

    Tighten up loose cables or devices that aren’t plugged in properly.

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc

  5. Still need some help? Try these tips.

    Troubleshooting made easy

    Solving some service issues is easier than you might think.

    Restart your Gateway or router to improve your network’s performance.

    Turn off unused devices that may be using up bandwidth.

    You can also chat with Xfinity Assistant – anytime, 24/7.

    Player Shortcuts

    • Show List of Keyboard Shortcuts Question
    • Play/Pause P or Spacebar
    • Skip Ahead 15 seconds Right Arrow
    • Skip Ahead 60 seconds Shift + Right Arrow
    • Skip Back 15 seconds Left Arrow
    • Skip Back 60 seconds Shift + Left Arrow
    • Volume Up Up Arrow
    • Volume Down Down Arrow
    • Toggle Mute M
    • Toggle Full Screen F
    • Toggle Closed Captions C
    • Jump to the Time Input J
    • Exit Full Screen; Close Overlay Player Esc

Get speed, control, security with Xfinity xFi

Don’t have the Xfinity xFi app? Download it today.

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