This article describes how to configure keys on the remote control for your Xfinity Motorola TV Box to control accessibility features. You can set the A, B, C and D buttons on your Xfinity remote control to perform custom actions, including shortcuts to accessibility features. To return to the original functionality of the letter keys, simply press the letter key again.

By default, the A key is Help, the B key is Day-, the C key is Day+ and the D key is Descriptive Video Service (DVS) on/off. You can set these buttons to replay, go to Xfinity On Demand, jump ahead 24 hours in the On-Screen Guide and more.

Note: This functionality is not yet available in all markets and is not available on Xfinity X1. Where available, this functionality works on Motorola TV Boxes.

Program the A, B, C and D Keys

Press the Menu or xfinity button twice on your remote control to get to the Main Menu. You may have a silver remote, a black XR2 remote, or a large button remote.
- Silver Remote: The Menu button is the red oval button located to the right of the center of the remote. Find the right-facing arrow button and move your thumb to the right and then down. Note: Silver remote does not have a D button.
- Black XR2: The xfinity (Menu) button is five rows down from the top in the center of the remote.
- Large Button: The xfinity (Menu) button is four rows up from the bottom above the triangle-shaped up arrow key.
Once in the Main Menu, use the arrow buttons to navigate to the Setup menu option, which is the fifth menu item down at the bottom of the left hand column of the Main Menu. Press OK/Select on the remote.
Use the arrow buttons to navigate to the Remote Key Setup option in the Setup menu and press OK/Select on the remote. Remote Key Setup is the fifth menu item down at the bottom of the right hand column of the Setup menu.
Four rows (these are the default keys) will be available: A key function, B key function, C key function and D key function. (Note: There is no D key on the silver remote.) Use the up and down arrows to select a key, then press the right or left arrows to scroll through the available functions for the key you've highlighted.
Choose DVS on/off (first in the list) for Audio Description. Choose CC on/off (seventh in the list) for Closed Captioning. The full list of options includes:
- Xfinity On Demand
- DVR
- Replay
- Closed Captioning (CC)
- Descriptive Video Service (DVS)
- Day+ or Day-
- Live
- 3D Mode
- Help Menu
Press OK/Select once you've found the function you want to assign to that key.
- To return to the original functionality of the letter keys, simply press the letter key again.
Test out the key(s) you've assigned to functions.
- Silver Remote: The A, B and C keys are located above the up arrow key.
- Black XR2 Remote: The A (triangle), B (square), C (circle) and D (diamond) keys are located five rows up from the bottom of the remote, above the first row of numbers.
- Large Button Remote: The square A, B, C and D keys are at the bottom right corner of the remote arranged in a square.