Your Xfinity ID gives you access to everything from managing your account to enjoying your entertainment. Your ID can be your email address, the mobile phone number you use to sign in or your username.

What Can You Do With an Xfinity ID?

Stream live sports and news, schedule DVR recordings, and watch thousands of On Demand shows and movies with the Xfinity Stream app.
- Start watching with Xfinity Stream as soon as you place your order for Xfinity TV service!
Watch movies and shows on network websites and mobile apps.
Access Xfinity WiFi Hotspots across the country.
Use My Account to manage your services, pay your bill or create/manage additional users for your household.
Use xFi to manage and troubleshoot your internet service.
Use the Xfinity Email website to access your email and phone services.
Use the Xfinity app to manage your settings, payments and data notifications for Xfinity Mobile.
Keep your contact information up-to-date so you’ll be sure to get important notices about your account.
Add other Xfinity users.

Did You Forget Your Xfinity ID?

Your Xfinity ID is typically your email or mobile phone number. If you don’t remember your Xfinity ID, you can look it up with the online lookup tool.

Need To Create an Xfinity ID?

If you don’t yet have an Xfinity ID, you can create one.

You’ll need to self-identify by providing any of the following:

Comcast account number and street address, or
Comcast account number and phone number, or
Last four digits of your Social Security Number, date of birth and phone number.
- Click the triangle icon next to Use Social Security Number (last 4 digits) to reveal date of birth and phone number.

Notes:

If you're an Xfinity Internet customer accessing the tool from your home, you'll only be asked for the phone number associated with your account.
If you go through the steps to create an Xfinity ID but do not receive the invitation to add it to your account, please check that your phone number or email address has been entered correctly.
- You can also check your Junk folder if using email.

Use the online password reset tool to change or reset your password. (See how to change or reset your password.)

We value your time and appreciate you as our customer.

Additional Information

Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more.

The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.

Have a quick question? Ask Xfinity Assistant.