Since 2011, we have connected more than 10 million low-income Americans to the Internet at home. The Internet Essentials Partnership Program (IEPP) is uniquely designed to support state, county, local, and community anchor institution sponsors to quickly connect members to our Internet Essentials Services. Comcast has supported hundreds of sponsors to connect thousands of individuals to the internet through the IEPP.
Sponsors may select between 2 speed-tier options to support their sponsored households. Both our Internet Essentials and Internet Essentials Plus services provide the following critical benefits:
• Internet speeds at 75Mbps for $14.95 enough to connect 4 devices or 100Mbps for $29.95 enough to connect 5 devices at one time
• Unlimited data
• All equipment included and delivered through a self-install kit
• Dedicated support for any installation and connectivity issues
• Unlimited access to Xfinity WiFi hotspots
• Free access to hundreds of hours of digital skills training
• Eligible families have access to purchase one Dell Laptop or Chromebook at a discounted price
Click here to work with us. Our team provides dedicated support and will reach out to you within 72 hours.
Become a Sponsor
IEPP Partners
The Internet Essentials Partnership Program not only provides Internet access to the nation’s most vulnerable families, but also allows key partners to bring their expertise to empower families to take on the challenges of today while preparing for the future.
Join the hundreds of organizations that have partnered with Comcast to close the digital divide and support distance learning for students.
Organizations interested in becoming IEPP partners can fill out this form to receive more information or begin the sponsorship process. Click here
Please have the following partnership details ready to begin the discussion:
- Estimated number of sponsored accounts (25 or more are required)
- Term of partnership (6-month term or longer is required)
- Sponsorship tier desired (Internet Essentials 75Mbps at $14.95 or Internet Essentials Plus 100Mbps at $29.95)
- Zip codes of all desired households being sponsored
- Main point of contact (name, phone number, email)
Sponsor FAQ
Following execution of a formal agreement, Comcast will send sponsors unique, one-time use “promo codes” to distribute to eligible households. These codes will ensure the billing for an approved applicant will flow up to the sponsor’s account. Sponsors will receive one bill each month and are only charged for applicants that are approved and connected to the Internet Essentials program.
Partnering organizations may use funding from a variety of sources to cover the cost of the service for families. In some cases, this might be through a nonprofit or school district funds, private or corporate donations, CARES Act stimulus funding, ARPA Funding, BEAD funding for digital equity activities, or other funding sources.
Comcast is also proud to support partners who apply for Emergency Connectivity Funds (ECF). Eligible applications interested in working with Comcast to obtain high-speed internet service on behalf of students, school staff, and library patrons using ECF can do so through our acclaimed IEPP. Interested schools and libraries can find more information and apply for ECF at emergencyconnectivityfund.org.
Current Internet Essentials and Internet Essentials Plus customers can be migrated into the partnership program following the execution of the agreement. Unfortunately, current Xfinity customers (i.e., non-IE tiers) cannot be migrated under the partnership agreement due to existing program rules.
Click here for more information on Internet Essentials eligibility.
The end user/subscriber is ultimately responsible for any additional charges or services not covered by the IEPP, including unreturned equipment. However, Internet Essentials plans come with unlimited data and no equipment charges.
All new and transfer of service customers will be provided a free Self-Installation Kit with instructions to activate their Gateway via the xFi app. Addresses that are not eligible for self-installation due to physical connection issues to the outside of the house will receive Home Drop Off or Pro Install (depending on their location) at no additional charge.
If a customer discloses that a disability will preclude them from installing their new Gateway and Internet service, they will be transferred to the Accessibility Center of Excellence (call center), where a full professional installation will be scheduled at no additional cost. If a customer is unwilling to attempt a self-installation, the agent can offer in-person options* at an additional charge to the customer.
*available options and charges vary by location
Sponsored Families
All Internet Essentials program eligibility criteria still apply for IEPP. Customers must live in our service area, request service in the zip codes defined by the sponsor and cannot currently be subscribed to another Xfinity Internet service or have been a subscriber in the past 90 days.
Currently, we are waiving all back due debt through the end of the year, so that more subscribers can sign up and get connected. Click here for more information about eligibility.
All new and transfer of service customers will be provided a free Self-Installation Kit with instructions to activate their Gateway via the Xfinity xFi app. Addresses that are not eligible for self-installation due to physical connection issues to the outside of the house will receive Home Drop Off or Pro Install (depending on their location) at no additional charge.
If a customer discloses that a disability will preclude them from installing their new Gateway and Internet service, they will be transferred to the Accessibility Center of Excellence (call center), where a full professional installation will be scheduled at no additional cost. If a customer is unwilling to attempt a self-installation, the agent can offer in-person options* at an additional charge to the customer.
*available options and charges vary by location