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Set parental controls to system default with X1

This article provides details on the system default settings of Parental Controls with Xfinity X1.

Prior to making any Parental Control settings changes, your X1 TV Box will default to Parental Controls being turned off. These steps will assist you if, after turning Parental Controls on, you wish to revert back to the default settings.

Changing parental controls: System default settings

  1. Press the xfinity button on your remote control to access the Main Menu.
  2. Use the left arrow or right arrow button to highlight Settings. Press OK.

    X1 Guide: Selecting Settings (Gear icon) from the Main Menu.  This is the last option in the horizontal menu.

  3. Use down arrow button to highlight Parental Controls. Press OK.

    Setting screen with Parental Controls options selected. Screenshot.

  4. You may be prompted to enter your Locks PIN. Use the number pad on the remote control to enter your Locks PIN in the Enter PIN field.

    Screen reads: Enter Your Parental Control PIN

  5. Use the down arrow button to highlight Reset Parental Controls. Press OK.

    The Reset Parental Controls option is the second option from the top and reads:

  6. Use the right arrow button to highlight Confirm. Press OK to reset your Parental Controls.

    Reset screen reads: Reset Parental Controls

  7. Press Exit to return to standard TV viewing. Or, press the left arrow button and then press Last to return to the Settings menu.

Additional information

Visit our Online Support Center to find common solutions.

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