Learn how to set up your Parental Controls Locks PIN and turn Parental Controls on or off using the Xfinity X1 On-Screen Guide.

Setting PINs in parental controls

Press the xfinity button on your remote control.
Using the right arrow button, scroll over to highlight Settings. Press the OK button.
Use the down arrow button to highlight Parental Controls. Press OK.
Use the down arrow button to highlight Parental Control PIN. Press OK to select On.
Enter a four-digit Locks PIN of your choosing.
Re-enter the Locks PIN to confirm.
Press the Exit key to go back to regular TV viewing.

Note: If you forget your Locks PIN, see Manage X1 and Stream PIN Settings Online.

Additional information

Visit our Online Support Center to find common solutions.

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