Learn how to set up your Parental Controls Locks PIN and turn Parental Controls on or off using the Xfinity X1 On-Screen Guide.
Setting PINs in parental controls
- Press the xfinity button on your remote control.
- Using the right arrow button, scroll over to highlight Settings. Press the OK button.
- Use the down arrow button to highlight Parental Controls. Press OK.
- Use the down arrow button to highlight Parental Control PIN. Press OK to select On.
- Enter a four-digit Locks PIN of your choosing.
- Re-enter the Locks PIN to confirm.
- Press the Exit key to go back to regular TV viewing.
Note: If you forget your Locks PIN, see Manage X1 and Stream PIN Settings Online.
Additional information
Visit our Online Support Center to find common solutions.
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