Your Xfinity bill is due on the date shown at the top of your bill. If you miss the due date, you may receive a late payment notice and a late fee on your next bill.
We know unexpected events can make it difficult to pay on time. Xfinity may credit one previously charged late fee when you:
- Pay your past-due balance in full, and
- Enroll in automatic payments for future bills.
Important:
- Only one late fee credit is available per account, even if the account has multiple late fees.
- One-time payments without automatic payment enrollment do not qualify for the credit.
How to get a late fee credit
- Sign in to your account using your Xfinity ID and password.
- Select the Get Started. The banner only appears if you are eligible.
- Pay your past-due balance in full.
- Select the checkbox to turn on automatic payments.
- Review the confirmation and select Done.
After your first automatic payment posts, the late fee credit will be applied to your account. Your one-time payment is applied to your balance after it posts.
