Comcast Xfinity Cookies Notice

Effective December 16, 2019

This Cookie Notice (“Notice”) explains how we and our partners, including advertisers and vendors, use cookies and similar tracking technologies when you use the products, services, websites, mobile apps, and platforms that link to it. We’ll refer to these as our “Services.” This Notice provides more information about these technologies, your choices, and is part of the Comcast Xfinity Privacy Policy. You should read the Privacy Policy and this Notice for a full picture of our collection and use of your information.

What are Cookies?

Like many companies, we use cookies (small files placed on your computer or device) and other common tracking technologies on the Services, including HTTP cookies, HTML5 and Flash local storage/flash cookies, web beacons/GIFs, embedded scripts, ETags/cache browsers, and software development kits (referred to together from this point forward as “Cookies,” unless otherwise stated).

First-party Cookies

First-party Cookies are those that we place directly on the Services (including through the use of service providers) and we use them to enable the Services and their features and to assist in analytics activities.


Third-party Cookies

Certain third parties may place their Cookies on your device and use them to recognize your device when you visit the Services and when you visit other websites or online services. These third parties collect and use this information pursuant to their own privacy policies. Third-party Cookies enable certain features or functionalities, and advertising, provided on and off the Services.


Types of Cookies

The Services use the following types of first and third-party Cookies for these purposes:

Strictly Necessary Cookies: These Cookies are required for Service functionality, including for system administration, security, and fraud prevention, and to enable any purchasing capabilities. You can set your browser to block these Cookies, but some parts of the site may not function properly.

Analytics and Performance Cookies: These Cookies collect data regarding your usage of and performance of the Services. We and our vendors use these Cookies to perform analytics, to improve the content and user experience, for statistical purposes, to improve the Services, and develop new ones. They are also used to recognize your device across platforms and devices for the above purposes.

Functional Cookies: These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e.g., your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices). Data collected under this category can also be used to select and deliver personalized content, such as news articles and videos, and measure the delivery and effectiveness of that content.

Targeted Advertising Cookies: These Cookies collect data about your website visits, your use of the Services, your preferences, and your interaction with advertisements across platforms and devices for the purpose of delivering targeted advertising content on and off the Services. Third-party sites and services also use Targeted Advertising Cookies to deliver content, including advertisements relevant to your interests on the Services and third-party services. If you reject these Cookies, you will still see advertising, but it may be less relevant.

Social Media Cookies: Social media platforms place these cookies on the Services to enable you to share content with your friends and networks. Social media platforms have the ability to track your online activity outside of the Services. This may impact the content and messages you see on other services you visit.

We and third parties may associate information collected from Analytics and Performance Cookies, Functional Cookies, Targeted Advertising Cookies, and Social Media Cookies with other information about you.

Contact Us

For inquiries about this Cookies Notice, please contact us at Comcast_Privacy@comcast.com.

Changes to this Notice

This Notice may be revised occasionally and in accordance with legal requirements. Please revisit this Cookie Notice regularly to stay informed about our and our analytics and advertising partners’ use of Cookies.

We're here to help

We’re on hand with tips, tricks, and advice anytime.

Computer Screen

Visit our online help center

Easily find help and support articles.

Xfinity Assistant Chat

Xfinity Assistant

Get 24/7 help with any questions you have.