Customer Agreements, Policies & Service Disclosures
Comcast strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services best meet their needs. Consistent with that goal, we have designed this page to act as a single place where consumers and others can come to access and review the relevant policies, agreements, and other information about these services.
Xfinity Residential Services
Acceptable Use Policy for High-Speed Internet Services - Updated 9/21/17
Xfinity Service Protection Plan
If you have any questions about these disclosures, cannot find what you are looking for, or have any other concerns about Xfinity Internet service, please contact us. Comcast will review and promptly respond to all submissions.