Customer Agreements, Policies & Service Disclosures
Comcast strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services best meet their needs. Consistent with that goal, we have designed this page to act as a single place where consumers and others can come to access and review the relevant policies, agreements, and other information about these services.
Xfinity Residential Services
General
Xfinity Residential Services Agreement
Additional Xfinity Internet & Xfinity Voice Terms
Comcast Xfinity Customer Privacy Notice
Comcast Automatic Payments Terms and Conditions
Stored Payment Methods Terms and Conditions
Paperless Billing Terms of Service
NOW Internet Service Cancellation Policy and Limited Warranty
Xfinity TV
Important Notices and Policies for Video Customers
Xfinity Voice
Acceptable Use Policy for Xfinity Voice and Comcast Digital Voice Residential Voice Services
Collection and Use of Personal Information Disclosure for California Xfinity Voice Customers
Xfinity Internet
Acceptable Use Policy for High-Speed Internet Services
Xfinity WI-FI Non-Subscriber Terms of Service (Section 23)
Xfinity WI-FI Non-Subscriber Privacy Notice (Section 21)
Xfinity Internet Broadband Disclosures
Xfinity Storm Ready WiFi & Battery Backup Limited Warranty
Xfinity Home
E-Sign Disclosure for Agreements Signed Electronically
Control Services Agreement (PDF)
Retail Installment Sale Agreements
Alarm Installation and Services Agreement
Xfinity Home Security Limited Warranty
Xfinity Self Protection
Self Protection Services Addendum to Comcast Agreement for Residential Services
Self Protection Limited Warranty
Xfinity Service Protection Plan
Additional Policies & Disclosures
Ports Blocked for Security Reasons
Email Information for Postmasters
What is Comcast doing about Spam?
Notice of NH Public Utilities Commission Proceeding
Legal Requests
Guidance for Law Enforcement (PDF)
Contact Us
If you have any questions about the Xfinity Broadband Disclosures, please contact us. Comcast will review and respond to all submissions. If you need immediate assistance for account or service-related issues or questions, please call 1-800-Xfinity for Xfinity residential services or 1-800-391-3000 for Comcast Business Services.