Xfinity Mobile

Trade in your devices

Trade in. Cash out.

For every new phone, tablet, or smartwatch you buy, you can trade in the ones you already have for cash.
Check trade-in value

How to get cash for your old devices

See what your device is worth
Use the trade-in estimator to find your device’s value. Our trade-in partner, Assurant, will give you an offer estimate.
Ship your old device
If you accept the trade-in offer as part of a new device purchase, send it in using the provided shipping label. Assurant must receive your trade-in within 21 days from the date you submitted your order.
Get a check in the mail
Once Assurant receives your device, they’ll confirm its condition and send you a check for the estimated offer amount. If the device’s condition doesn’t match what’s on the offer, Assurant will notify you and make you an adjusted offer.
Check trade-in value

Visit an Xfinity Mobile store

Talk to an agent in-person about trading in your phone.
Find a store

Frequently asked questions

Am I guaranteed to get the offer amount I received during the trade-in estimate?

Once you send in your device to Assurant, they’ll confirm it’s eligible for the original offer amount based on the answers you provided during the estimate and its physical condition. If its condition matches what’s in the offer, Assurant will send you a check for the original offer amount.

 

If the condition of the device doesn’t match what’s in the offer, they’ll notify you and make you an adjusted offer, which you can choose to accept. If you decline the adjusted offer, your device will be returned to you.

Is my device eligible for trade-in?

We can accept most smartphones, tablets, and smartwatches as long as they meet the trade-in standards from our trade-in partner, Assurant. They must be free from screen cracks, physical damage, and liquid damage.

What if I’m still making payments on a phone?

If you’re coming to us from another carrier, you can still trade in your phone with us and use the trade-in cash you receive to pay down your phone balance.

 

If you are an Xfinity Mobile customer and you trade in your device that is still under a Device Payment Plan Agreement, you will still be responsible for the remaining installment payments on that device.

How do I get my trade-in payment?

Assurant will mail you a check within 30 days of receiving your device in good working condition.

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