Find out what your phone is worth
Use the trade-in estimator to find out how much your phone is worth. Our trade-in partner, Assurant, will give you an offer estimate.
Send in your old phone
If you accept the trade-in offer as part of a new phone purchase, you’ll send in your old phone using the provided shipping label. Assurant must receive your trade-in within 21 days from the date you submitted your order.
Get a check in the mail
Once Assurant receives your phone, they’ll confirm its condition and send you a check for the estimated offer amount. If your phone’s condition doesn’t match what’s on the offer, Assurant will notify you and make you an adjusted offer.
Go to an Xfinity Mobile store
Visit your nearest Xfinity Store featuring Xfinity Mobile, where you can talk to an agent about trading in your phone.
Call an Xfinity Mobile specialist
Call an Xfinity Mobile specialist at (888) 936-4968. We’ll help you evaluate the trade-in eligibility of your phone.