Xfinity Discovery Hub

September 19, 2019

How to Switch Your Home Security Company

Switching Home Security Providers

Are you thinking about switching your home security providers? Whether it is frustration with old equipment or fees that are out of line with the service and features you’re receiving, there are many reasons to move on from an outdated or insufficient security system.

If you’re considering a switch, there are a few things that you’ll want to consider before and during the process of moving to a better solution. This guide outlines four steps to take when switching to a new home security company.

1. Investigate your current contract and agreement

If you’re ready to move on from your current home security system, the first thing you’ll want to do is to see if you’re under the restrictions of an ongoing contract or agreement. If you’ve been with your current provider for a while, there’s a good chance that you’re beyond the reach of your original contract’s cancellation fees or penalties.

A quick call to your current provider to verify your ability to leave is the first step to take. If you’re wondering how to get out of a home security system contract, you may want to voice your frustration with the system and see if there are clauses that allow you to switch to a service that is more suitable for your home.

2. Evaluate current frustrations and research desired features

Once you’ve confirmed that you’re free and clear of any contractual obligations, quantify the frustrations you had with your previous security system and make a wish list of the features you’re looking for in a new one.

Common home security system complaints include:

  • Unreliable sensors that result in false alarms.
  • The inability to arm and disarm your system from anywhere but an obscure panel at home.

Switching to a reliable product with modern technology and flexible sensors allows you to connect to the Internet for alerts and controls from your smartphone. There’s been a lot of innovation in the security space over the last decade, so be sure to research the latest trends and services available from the most trusted brands.

3. Shop around for a reputable company

When it comes to replacing a home security system, you want to go with products and services from a company that you can trust. It may be tempting to go with the cheapest online products, but no-name products can fall prey to hacking and even identity theft.

When you buy a security product from a respected industry brand, you get a top-notch safety solution that features the latest features. You can rest easy knowing you’re getting an affordable solution backed by safety and privacy features and supported by a team of qualified customer service agents.

4. Ask about using your current devices

Once you’ve landed on a home security provider, ask if you can continue to use the security devices you currently have. Many providers can integrate a variety of modern sensors and cameras into their products as long as they’re compatible with industry standards. Some will also provide alarm monitoring with existing equipment.

Whatever you do, don’t let familiarity with your previous system scare you away from switching to something newer and better. There’s never been a better time to upgrade. Today’s security systems are easier to use than ever before and will leave you feeling safe and enable you to manage, monitor, and control your home from anywhere.