Discovery Hub
Parental Controls

Setting Up Parental Controls for Xfinity Internet

Parental Controls

Like most parents, you may be curious what kind of content your child is consuming online. Luckily, with Xfinity you never have to wonder. Learn more about activating parental controls on the Internet today, and keep your family safe while surfing the Web.

With help from Norton Security Suite, our parental control tools can help you filter out inappropriate content and monitor Internet activity, such as logging what sites your children visit while surfing the web. Learn more, and visit our help and support section for more information.

Setting up parental controls online

With the Xfinity app (or through the web portal, you can access settings and preferences set up in the Admin Tool from anywhere, anytime. Don’t have the app? Simply access the Wireless Gateway Admin Tool from using a computer, or other device currently connected to your home network.

When using the Xfinity app, you can easily enable the xFi Parental Controls feature. You can also use the app to restrict WiFi access in your home using features such as “Bedtime Mode”, and “Pause”. When using the Wireless Gateway Admin Tool, you can block certain keywords or web addresses on your home network; both of which are effective ways to monitor and control what your child sees on the web.

Furthermore, the Managed Services menu on the Wireless Gateway Admin Tool allows you to prevent access to certain apps and services. To learn more and get step-by-step instructions on restricting content online, review our help and support article here.

Discussing it with your family

So: have you had “the Internet talk” with your kids? While a majority of parents surveyed by Comcast believe it’s important to have this talk with their children, some admit that they haven’t actually done so (yet).

What the Internet talk looks like and how you should approach it depends, of course, on your child’s age and experience level. Is your child familiar with Internet usage already? Should your child be using the Internet at all? Many factors come into play, and the answers vary by child. For general guidelines about when (and how) to discuss the Internet with your child, visit our Internet Talk article on the Discovery Hub.

Talking to your kids about their Internet usage, TV viewing, and more isn’t just about protecting your child from inappropriate content. It can be about a lot of things, including their safety and emotional wellbeing. Visit our Support page today for more information on parental controls and other topics, and learn some tips and tricks on how to keep your family safe when browsing the web.

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