Set up parental controls for your home network

You can set Parental Controls to help manage what sites and information your kids have access to on the internet.

Depending on the type of Xfinity WiFi Gateway you rent from Comcast, you can access Parental Control settings in the:

• Xfinity app.
• Xfinity Gateway Admin Tool.

What is it

Parental Controls with the Xfinity app

The Parental Controls feature in the Xfinity app:

• Helps reduce the risk of children accessing age-inappropriate content from their devices.
• Lets you pause WiFi access over your home network instantly or during scheduled times with the Pause and Downtime features
• Set Active Time Limits for profiles on your network.
• Lets you manage users and devices.

If you previously set up a device block from the Xfinity Gateway Admin Tool at http://10.0.0.1:

• You'll see the device listed with a Pause icon indicating WiFi access over your home network is already paused.

If you've previously set up a scheduled block for a device from the Xfinity Gateway Admin Tool (http://10.0.0.1):

• You'll be notified that your prior settings will be cleared.

Parental Controls with the Xfinity Gateway Admin Tool

Your Xfinity WiFi Gateway allows you to:

• Block keywords in web addresses and specific sites.
• Control which computers or devices these restrictions apply to.

To set Parental Controls, visit the Xfinity Gateway Admin Tool website at http://10.0.0.1.

How does it work

Set up website blocking from the Xfinity Gateway Admin Tool

To set up website blocking from the Xfinity Gateway Admin Tool website:

1. Go to http://10.0.0.1 from your home network.
   
   • If this link isn't working, you may have to enable Admin Tool access by following these steps.
2. The default settings to open the Admin Tool are:
   • Username: admin
   • Password: Check the sticker on the bottom of your Xfinity Gateway for the password.
     • If you changed your Admin Tool password before, use your new login info.
     • If you don't remember your Admin Tool password, you can contact Xfinity or factory reset your wireless gateway.
3. Go to Parental Control > Managed Sites.
   • The Managed Sites menu allows you to prevent access to applications and services.
4. Select Enable, then:
   • Blocked Sites: Click Add and enter the URLs of the websites to be blocked, and set up a time schedule.
   • Blocked Keywords: Click Add and enter keyword(s) that appear on websites you want blocked, and set up a time schedule.
   • Trusted Computers: Specify the devices you would like to retain internet access on your network by marking Yes next to the device name. If a device is selected as a Trusted Computer, it bypasses the configured Parental Control settings.
     

Manage services from the Xfinity Gateway Admin Tool

The Managed Services menu allows you to prevent access to applications and services.

To manage services from the Xfinity Gateway's Admin Tool website:

1. Go to http://10.0.0.1 from your home network.
   • If this link isn't working, you may have to enable Admin Tool access by following these steps.
2. The default settings to open the Admin Tool are:
   • Username: admin
   • Password: Check the sticker on the bottom of your Xfinity Gateway for the password.
     • If you changed your Admin Tool password before, use your new login info.
     • If you don't remember your Admin Tool password, you can contact Xfinity or factory reset your wireless gateway.
3. Go to Parental Control > Managed Services.
4. Select Enable, then:
   • Blocked Services:
     • Click Add.
     • Define services and ports to be blocked using Parental Controls.
   • Trusted Computers:
     • If a device is selected as a Trusted Computer, it will bypass the configured Parental Control settings.
     • Select Yes next to the devices you'd like to have internet access on your network.
       

Manage devices from the Xfinity Gateway Admin Tool

The Managed Devices menu displays information about devices that can be managed by rules.

To manage devices from the Xfinity Gateway's Admin Tool website:

1. Go to http://10.0.0.1.
   • If this link isn't working, you may have to enable Admin Tool access by following these steps.
2. The default settings to open the Admin Tool are:
   • Username: admin
   • Password: Check the sticker on the bottom of your Xfinity Gateway for the password.
     • If you changed your Admin Tool password before, use your new login info.
     • If you don't remember your Admin Tool password, you can contact Xfinity or factory reset your wireless gateway.
3. Go to Parental Control > Managed Devices.
4. Select Enable, then:
   • Add Allowed Devices: Choose which devices, if any, are exempt from Parental Control rules.
   • Rules: Created reports display attempted violations of Parental Control rules.

Set up internet access time limits from your router

If you have an Xfinity WiFi Gateway, see how to set Active Time Limits.

To set internet access time limits from your router:

1. Log in to your router's administration site.
2. Click the Select A Computer/Device.
3. Check the Add button for the computer you want to limit.
   • If you don't see the computer you'd like to add:
     • Make sure the computer is turned on.
     • Click the Refresh button.
4. In the Day(s) to Block section, check the box next to the day or days you want to limit. In the Time of Day to Block section, choose a Start time (e.g., 2:00 PM) and an End time (e.g., 6:00 PM).
   • This time range will apply to each day you selected for the specific computer.
5. Click Apply.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.