1. Back to Support
  2. Back to Phone
  3. Check Voicemail and Call History in XFINITY Connect

Check Voicemail and Call History in XFINITY Connect

Print
As an XFINITY Voice customer, you can stay on top of your voicemail messages online. So even when you're away from home, but have Internet access, you won't miss important messages.

Check Your Voicemail in XFINITY Connect

  1. Go to the XFINITY website and click the Menu icon Menu icon. at the top of the page.
  2. Select the Voice icon in the drop-down list.
  3. Enter your XFINITY username and password.
  4. You'll see a menu on the left side of the page, under the phone number.
  5. Click Voicemail.
  6. Click on the message you want to hear.
  7. Click the Play button to listen to the voicemail.

Check Your Call History in XFINITY Connect:

  1. Go to the XFINITY website and click the Menu icon Menu icon. at the top of the page.
  2. Select the Voice icon in the drop-down list.
  3. Enter your primary user name and password.
  4. You'll see a menu on the left side of the page, under the phone number.
  5. Depending on your version of XFINITY Connect:
    • Click on Call History to see all calls. The type of call (PLACED, MISSED or RECEIVED) will be listed in the second column along with the date of the call and the duration of the call. Use the Sort By menu at the top right of the page to view the list by call type (Missed, Placed or Received)

      Or
       
    • Choose from one of three Call History options: Missed Calls, Answered Calls, and Placed Calls. After you make your selection, a gray box will appear around the selection and you can see its history.

Note: Your call history information will be available in XFINITY Connect for 90 days.

For more information on this topic, please visit our Help and Support Forums.
Print

Find this article at:

https://www.xfinity.com/support/phone/check-voicemail-xfinity-connect/

Was This Article Helpful?

Rate this article on a scale of 1 - 5

Related Articles

Need more help? We're on it.

Find an XFINITY Store or service center near you.