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  5. Turn Purchase Protection On and Off for Your X1 Parental Controls

Turn Purchase Protection On and Off for Your X1 Parental Controls

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This article provides details on how to turn the Purchase Protection feature on/off with the XFINITY X1 On-Screen Guide.

In order to turn Purchase Protection on or off you must first set up your Locks PIN. For information on how to set up your Locks PIN, see Set Up Your Locks PIN and Turn Parental Controls On and Off for X1.

Turn Purchase Protection On and Off

  1. Press the xfinity button on the remote control. Using the right arrow button, scroll over to highlight Settings. Press OK.
  2. Use the down arrow button to highlight Parental Controls. Press OK.
  3. There may be a prompt to enter the Locks PIN. Use the number buttons on the remote control to enter the Locks PIN in the Enter PIN field of the Enter Your Parental Control PIN screen.
  4. Use the down arrow to highlight Purchase PIN. Press OK to toggle the Purchase PIN on or off.
  5. After turning the Purchase PIN option on, enter the new Purchase PIN in the Enter PIN section of the Create a Purchase PIN screen.
  6. Verify and re-enter the Purchase PIN number.
  7. Press Exit to return to standard TV viewing. Or, press the left arrow button and press Last to return to the Settings menu.
Note: The purchase PIN must be set-up on each On Demand-capable TV Box in the home.

Click the picture below for a visual step-by-step walkthrough.
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Program

Turn Purchase Protection On and Off

  1. Press the xfinity button on your remote control.
  2. Using the right arrow button, scroll over to highlight Settings. Press OK.
    X1 Main Menu: The Settings (Gear icon) being selected from the Main Menu.  It is the last option in the horizontal menu.
     
  3. Use the down arrow button to highlight Parental Controls. Press OK.
    The Parental Controls option on the Settings screen reads: "Parental Controls: Limit access to certain features and restrict viewing based on ratings, networks, and more."
     
  4. You may be prompted to enter your Locks PIN. Use the number buttons on the remote control to enter the Locks PIN in the Enter PIN field of the Enter Your Parental Control PIN screen.
    Locks PIN screen reads: "Enter Your Parental Control PIN."  The Enter PIN field displays just below the message.
     
  5. Use the down arrow to highlight Purchase PIN. Press OK to toggle the Purchase PIN on or off.
    The Purchase PIN option on the Parental Controls screen reads: "Purchase PIN," followed by the status of the PIN, "On" or "Off."  The heading continues: "To restrict purchase of content or subscriptions, set a Purchase PIN for this device."
     
  6. After turning the Purchase PIN option on, enter the new Purchase PIN in the Enter PIN section of the Create a Purchase PIN screen.
    Create a Purchase PIN screen: Enter the new PIN below the heading.
     
  7. Verify and re-enter your Purchase PIN number.
    Verify PIN screen: Re-enter the same PIN below the heading.
     
  8. Press Exit to return to standard TV viewing. Or, press the left arrow button and press Last to return to the Settings menu.
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https://www.xfinity.com/support/cable-tv/x1-parental-controls-turn-puchase-protection-on-off/

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