There is a brief audio drop out when Audio Description is used.
Note: This issue only applies if you have the following On-Screen Guide:
Next steps
This may occur as the On-Screen Guide attempts to locate and enable the Audio Description audio track.
If you continue to experience issues, please visit our Discussion Forum Community from any internet-connected device. Chances are, your question has already been asked and answered. If not, post your question and get answers from Comcast employees and/or customers like you.
Or, please contact us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.
Additional information
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