The delete or don't delete overlay will be displayed if you are fast forwarding within a minute of when the DVR recording ends.
Note: This issue only applies to customers who have the following On-Screen Guide:
Impact
The delete or don't delete overlay will display if you are fast forwarding within a minute of the end of the DVR recording.
Steps to resolve issue
No solution; you can avoid this issue by adding two to three minutes of extra time to the end of a scheduled recording.
If you continue to experience issues, please visit our discussion forum community from any Internet-connected device. Chances are, your question has already been asked and answered. If not, post your question and get answers from Comcast employees and/or customers like you.
Or, please contact us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.
Additional information
Visit our Online Support Center to find common solutions.
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