Clear locally stored data on X1 and Xumo Stream Box from Xfinity

Learn how to clear locally stored data associated with third-party apps on your devices.

Clearing locally stored data — X1

1. Press the xfinity button on your remote.
2. Navigate to the gear icon and then press OK to go to Settings.
3. On the following menu, get to Privacy and press OK.
   
4. Go to Locally stored data and press OK.
   
5. You'll see a confirmation window. Press OK to clear locally stored data.
   
   • Notes:
     • Clearing locally stored data may sign you out of apps and may affect apps on devices linked to your account.
     • Re-launching apps may store new data on your TV Box.
6. You'll see a confirmation message once cookies and locally stored data have been cleared from your TV Box.
   

Clearing locally stored data — Xumo Stream Box from Xfinity

1. Press the home button on your remote.
2. Navigate to Settings by selecting the settings icon from the home screen or saying “Settings” into your Voice Remote.
   
3. Select System management.
   
4. Scroll down to Resets and updates.
5. Select Locally stored data.
   
6. Select Yes, clear now.

FAQs

What type of data and information gets cleared from the TV Box when I clear locally stored data?
Only the information related to third-party apps you use is cleared.

• Examples include log-in credentials, resume points, gameplay save states and other temporary files written by third-party applications.
• Clearing this data may result in losing progress on some games and/or require you to log back into an application.
• DVR recordings are not deleted.

Are DVR recordings affected?
No, clearing locally stored data doesn't delete DVR recordings.

Additional information