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Connect to WiFi with WiFi Protected Setup (WPS)

Newer WiFi products use WiFi Protected Setup (WPS) to eliminate the need to select or enter your WiFi information, such as the WiFi Network Name (SSID) and WiFi Network Key (password).

You can quickly set up a wireless internet connection (WiFi) with a wireless gateway using WPS. You can do this two ways:

  • Set up WiFi using Push Button Configuration (PBC) — Automatic
  • Set up WiFi using Personal Identification Number (PIN) — Manual

If the computer or other electronic device supports WPS, the WPS feature of the wireless gateway automatically sets up a secure WiFi network. A wireless product that's capable of WPS displays a WPS sticker or label.

Set up WiFi using Push Button Configuration (PBC)

Depending on the WiFi product, certain devices may require different connection steps.

To set up a WiFi connection:

  • Press the WiFi Products with WPS button on the computer or the WiFi product, or
  • Press the WPS button on your gateway within two minutes. See where the WPS button is located on different gateways in the pictures below. The computer or WiFi product will display a success message when it's connected to your home network.

Xfinity Advanced Gateway (XB7 and XB8)

xFi Gateway third generation with WPS button circled in the middle of the gateway.

Note: When you press the WPS button on the Xfinity Advanced Gateway XB7 and XB8, the blue LED light will slowly blink, indicating it's in the WPS pairing mode. Once the pairing is complete, the light will be white (operational mode).

Xfinity Advanced Gateway (XB6)

xFi Advanced Gateway with red circle around WPS button located on top left.

Note: When you press the WPS button on the Xfinity Advanced Gateway (XB6), the blue LED light will slowly blink, indicating it's in the WPS pairing mode. Once the pairing is complete, the light will be white (operational mode).

Wireless Gateway

Wireless gateway with red circle around WPS button.

Note: When you press the WPS button on the Wireless Gateway, the WPS LED will continue blinking until successfully connected. If the connection is unsuccessful, then it will blink for five minutes. Wait until the LED stops blinking before retrying or connecting another WPS product.

Set up WiFi using Personal Identification Number (PIN)

To set up WiFi using a PIN on Xfinity Gateways XB3, XB6, and XB7:

  1. Make sure WiFi on the WiFi product is turned on.
  2. Open the WiFi Protected Setup Utility and choose the PIN method.
  3. Select the WiFi Network Name (SSID) you want to connect to.
  4. Generate a PIN number. The countdown will start for two or five minutes.
  5. Go to the Admin Tool of the Wireless Gateway (http://10.0.0.1) using a device which is already connected to the Wireless Gateway. You may have to enable Admin Tool access. Visit Allow Xfinity WiFi Gateway Admin Tool online access using the Xfinity app.  
  6. Enter the following username and password:
    • Username: admin
    • Password: Check the sticker on the bottom of your Xfinity Gateway for the password.
      • If you're missing the gateway sticker with your password, contact Xfinity for help.
  7. Click LOGIN.
    Admin tool login info for username and password. Login button on the bottom right.
  8. Select Gateway > Connection > WiFi.
  9. On the WiFi page, select ADD WIFI PROTECTED SETUP (WPS) CLIENT.
  10. Make sure WiFi Protected Setup is enabled.
  11. For Connections Options, select PIN Number.
  12. For Wireless Client's PIN, enter the PIN (created in Step 2) before the WiFi Protected Setup Utility finishes its countdown.
  13. Click PAIR. The WiFi product will detect the wireless gateway and establish a WiFi connection.

Notes:

  • The WiFi Protected Setup Utility or the WPS PIN methods are only available if the WiFi product supports it.
  • If the WiFi Protected Setup client prompts for the Wireless Gateway PIN during the connection, then enter the WiFi Protected Setup PIN printed on the label at the bottom panel of the wireless gateway.

If WPS is not working

If WPS isn't working, we recommend that you personalize your WiFi network name and password.

Learn how to view or change your WiFi password online or change your WiFi password or network name with the admin tool to customize your home network.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

 
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