The Xfinity Video Doorbell combines a doorbell and camera in one device. With it, you can monitor your front door from anywhere.
To use it, you must have:
- Xfinity Home Security or Self Protection.
- Xfinity Home Secure and Pro Protection tiers also support this device.
- A compatible Xfinity Gateway.
- You need Xfinity Internet to run the doorbell through the Xfinity app.
- Bridge mode must be turned off on your gateway.
You can buy this device wherever Xfinity Home is available. Learn more.
Notes:
- Only available a la carte for professional or self-installation.
- Can’t be exchanged for other devices in any Xfinity Home equipment package.
- Powered with existing wiring in your home.
- A limit of six cameras and/or doorbells are supported.
- Some states have installation restrictions.
To troubleshoot, see Xfinity Camera and Video Doorbell troubleshooting.
FAQs
What features does the Xfinity Video Doorbell have?
This device has these Xfinity Camera features:
- Weather-resistant IP 55 rating.
- 1080p HD video.
- Night vision.
- Motion notifications.
- Two-way audio.
- Live and recorded video in the Xfinity app and on your TV with Xfinity X1 or Flex.
It also offers:
- Doorbell ring notifications.
- 4:3 aspect ratio.
- Amazon Echo and Alexa compatibility.
Where can I buy the Xfinity Video Doorbell?
It’s sold wherever Xfinity Home is available. Go to xfinity.com or contact us.
What setup do I need to install it?
The Xfinity Video Doorbell must be hardwired to your existing chime box.
Does Xfinity install these devices?
You can self-install or get a professional to do it!
If you have Xfinity Home Security, technicians can professionally install your device. Contact us to schedule.
If you have Xfinity Home Self Protection, contact HelloTech, or a contactor of your choice, to professionally install.
What devices can I use to view my camera feeds?
View live video from your mobile device with the Xfinity app or from your TV (X1 and Flex only). You can also view on supported touchscreens.
How will I be notified when someone rings my Xfinity Video Doorbell?
This device uses existing wiring, so your indoor chime box will ring. The Xfinity app and your TV (X1 and Flex only) will also tell you.
What is the operating temperature for the Xfinity Video Doorbell?
It works from 4 F to 104 F.