The Xfinity Video Doorbell combines a doorbell and camera in one device, allowing you to easily keep an eye on your front door from anywhere.

The Xfinity Video Doorbell supports existing Xfinity Camera features: weather-resistant IP 55 rating, 1080p HD video, crystal clear night vision, motion notifications, two-way audio and access to live and recorded video through the Xfinity app and Xfinity X1 platform.

In addition, the Xfinity Video Doorbell offers doorbell ring notifications and a wider 4:3 aspect ratio that allows you to see more of your doorstep.

This device is installed professionally* and powered using existing wiring in your home.

*Note: Xfinity Video Doorbells are now available via Getting Started kit in select locations.
An image of the Xfinity Doorbell is shown.

Benefits

Monitor your front door from wherever you are through the Xfinity app.
Get notified of activity at your front door right on your TV through X1 or Xfinity Flex.
Seamlessly integrate the Xfinity Video Doorbell with your existing Xfinity Home system.
Never miss another delivery with the Xfinity Video Doorbell, which provides two-way audio for clear communication to anyone who comes to your door.
Get a better view of your doorstep with 4:3 aspect ratio.

Availability Details and Pricing

The Xfinity Video Doorbell is sold in all channels where Xfinity Home is available today. The Xfinity Video Doorbell can be purchased for $120 or $5/month for 24 months. It is also offered at $20/month for six months via sales agents.

Note: The Xfinity Video Doorbell is only available a la carte for professional or self installation; it is not available as a camera swap from any Home System equipment package. Certain states have restrictions regarding video doorbell installation.

For Xfinity Video Doorbell troubleshooting assistance, see Xfinity Camera and Video Doorbell Troubleshooting.

Eligibility

The following customers are eligible to purchase and use the Xfinity Video Doorbell:

Pro Protection
Xfinity Home Secure
Pro Protection Plus
Self Protection

Equipment Requirements

An Xfinity xFi Gateway is required for Self Protection customers to use the Xfinity Video Doorbell.

Notes:

Xfinity Internet is required, since the doorbell is controlled through the Xfinity app.
Customers are limited to a maximum of six cameras and/or doorbells.
If you have bridge mode enabled on your Xfinity xFi Gateway, you will be blocked from accessing the Xfinity app and unable to use Self Protection and other Xfinity xFi features such as Advanced Security and xFi Pods.

Frequently Asked Questions

Where can I purchase the Xfinity Video Doorbell?
The Xfinity Video Doorbell is sold in all channels where Xfinity Home is available today. Visit the Xfinity website or contact us to purchase 24/7 Video Recording.

What existing setup do I need to have an Xfinity Video Doorbell installed?
At this time, the Xfinity Video Doorbell must be hardwired to your existing chime box.

Does Comcast install these devices?
You can choose to self-install the Xfinity Video Doorbell or get a pro to do it! For Xfinity Home Pro Monitoring customers, our technicians can professionally install your video doorbell if preferred. Contact us to schedule an appointment. Customers who subscribe to Xfinity Home Self Protection can reach out to HelloTech for professional installation.

What devices can I use to view my Xfinity Video Doorbell camera feeds?
View live video from your smartphone or tablet using the Xfinity app or from the X1 platform (X1/Flex customers only). Xfinity Home customers can also view live video from their Xfinity Video Doorbell on supported touchscreens.

How will I be notified when someone rings my Xfinity Video Doorbell?
Since the Xfinity Video Doorbell is powered using existing wiring, your indoor chime box will ring. Additionally, the Xfinity app and X1 platform will send you a doorbell ring notification to alert you when someone has rung the Xfinity Video Doorbell.