Learn how to return or replace your Xfinity WiFi Extenders.
Returns
You can return a Xfinity WiFi Extender(s) within 30 days of purchase for a full refund at an Xfinity Retail Store. Visit the Xfinity Store Locator to find your nearest store or make an appointment.
Warranty replacements
If your Xfinity WiFi Extender(s) is covered under the limited warranty, you may be eligible for a replacement device. See Xfinity WiFi Extender Limited Warranty for details.
What to expect
Once Xfinity receives your returned device, refunds, credits, and replacement devices are typically processed within two weeks.
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