If you subscribe to Disney+ and ESPN Select (formerly ESPN+) subscriptions and are billed by Xfinity, manage your plans from the Disney+ website or ESPN website! This includes checking your Disney+ or ESPN Select plan status and canceling your subscription.
Find out if you’re billed by Xfinity for your Disney+ and ESPN Select subscriptions.
Starting February 26, 2026, ESPN Unlimited is included at no extra cost for Xfinity video customers who have an eligible TV package. For more information see ESPN app overview.
FAQs
Disney Bundles
What is a Disney Bundle?
Disney Bundles include subscriptions with and without ads at discounted prices.
Can I sign up through Xfinity?
Yes, eligible subscribers can sign up for a Disney Bundle through Xfinity. Follow the prompts in the Disney+ app on your X1 TV Box, Xumo Stream Box from Xfinity, or Flex streaming TV Box. Disney manages eligibility for Disney Bundles.
I already have Disney+, Hulu, or ESPN Select. How do I get a Disney Bundle through Xfinity?
You can add a Disney Bundle even if you have an existing subscription to Hulu (With Ads), Hulu (No Ads), or ESPN Select. Go through the Disney+ app on X1, Xumo Stream Box, or Flex and follow the prompts.
Your charge for a Disney Bundle will be adjusted if you use the same email address as your existing subscriptions.
If you subscribe to Disney+, you need to cancel your Disney+ subscription that is billed by Disney. Follow these steps:
- Go to the Disney+ website, Disney+ mobile website, or Disney+ app.
- Log in.
- Select your profile.
- Select Account.
- Select Cancel Subscription.
- Select Complete Cancellation to confirm.
Wait for your access to end. This usually takes two to 30 days but could be longer, depending on your billing cycle. While you wait, you can still enjoy Disney+ with your current credentials.
Once your access ends, sign up for a Disney Bundle through X1, Xumo Stream Box, or Flex. Use the same email address you used for your prior Disney+ subscription to keep your settings and preferences.
If you don’t want to be billed separately for:
- Hulu: Cancel your Hulu subscription that is billed by Hulu on the Hulu website.
- ESPN Select: Cancel your ESPN Select subscription that is billed by ESPN Select at plus.espn.com.
Wait for your access to end. This usually takes two to 30 days but could be longer, depending on your billing cycle. While you wait, you can still enjoy Hulu and ESPN Select with your current credentials.
Once your access ends, sign up for a Disney Bundle through X1, Xumo Stream Box, or Flex. Use the same email address you used for your prior Hulu and ESPN Select subscription to keep your settings and preferences.
Cancel Disney+ or ESPN Select
How do I cancel my Disney+ subscription or Disney Bundle?
Go to the Disney+ website, Disney+ mobile website, or Disney+ app.
- Log in.
- Select your profile.
- Select Account.
- Select Cancel Subscription.
- Select Complete Cancellation to confirm.
Can I cancel part of my Disney Bundle?
If your Disney+ subscription appears on your Xfinity bill, you can use these steps to change to a new plan through your X1 TV Box, Xumo Stream Box, or Flex streaming TV Box:
- Open the Disney+ app.
- Go to Settings.
- Select Account.
- Select Change > next to your current subscription plan.
- Follow the prompts to choose your new plan.
Note: If you have a Disney Bundle and a separate subscription to either Disney+, Hulu, or ESPN Select and cancel the individual subscription(s), you’ll continue to have access to these services with your Disney Bundle.
How can I cancel my ESPN Select subscription?
You can use these steps to cancel your ESPN Select subscription:
- Go to es.pn/billing.
- Log in.
- Select your profile.
- Select Account.
- Select Cancel Subscription.
- Select Complete Cancellation to confirm.
View and change your Disney+ or ESPN Select subscription
How do I view the status of my Disney+ subscription?
If your Disney+ subscription appears on your Xfinity bill, go to the Disney+ account website. You can find the details of your Disney+ plan there.
If you have issues accessing this site, please contact Disney+. If your Disney+ subscription is not billed by Xfinity, visit disneyplus.com.
How do I manage my existing Disney+ subscription through Xfinity?
If your Disney+ subscription appears on your Xfinity bill, you can manage your plan through your X1 TV Box, Xumo Stream Box, or Flex streaming TV Box with these steps:
- Open the Disney+ app.
- Go to Settings.
- Select Account.
- From there, you can change your email address, password, or plan.
You can also manage your subscription by going to the Disney+ website, Disney+ mobile website, or Disney+ app on a smartphone or tablet.
How do I change my Disney+ subscription?
If your Disney+ subscription appears on your Xfinity bill, you can change to a new plan through your X1 TV Box, Xumo Stream Box, or Flex streaming TV Box with these steps:
- Open the Disney+ app.
- Go to Settings.
- Select Account.
- Select Change > next to your current subscription plan.
- Follow the prompts to choose your new plan.
If your Disney+ subscription isn’t billed by Xfinity, visit disneyplus.com.
How do I view the status of my ESPN Select subscription?
Go to espn.com/watch and log in to your account.
If you have issues accessing this website, contact ESPN Select.
Where can I find a Disney+ or ESPN+ subscription on my Xfinity bill?
If your Disney+ or ESPN+ subscription is billed by Xfinity, you can find it on your Xfinity bill in the Other service providers section under Regular monthly charges.
