If you need a new phone number from Xfinity Mobile, we're here to help.
My Xfinity Mobile phone is activated.
If you're already using your Xfinity Mobile phone, call (888) 936-4968 and we can give you a new number. Any changes must be completed by the account holder, primary user, or a manager on your Xfinity Mobile account.
Note: All new numbers are assigned at random based on your service address.
I need to activate my Xfinity Mobile phone.
A new phone number will be assigned to your line once activation is complete. If you want to keep your old phone number, you can bring with you to Xfinity Mobile.
Additional information
Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.