What are the different WiFi network security modes, and how can I change them?

There are different WiFi Protected Access (WPA) security modes for home WiFi networks with Xfinity Gateways.

Security mode details

Security mode	Details
WPA2 — Personal	A widely supported WiFi security standard that provides strong protection and compatibility with most devices.
WPA3 — Personal	A newer, stronger WiFi security standard that improves protection over WPA2 (enhanced password protection, stronger encryption, and safer connections). Note: Devices must support WPA3 to connect in this mode. Older or unsupported devices may experience WiFi connection issues.
WPA3 — Personal Transition	Provides a balance of security and compatibility. Allows newer devices to connect to WPA3 while maintaining WPA2 compatibility for older devices. Recommended setting, if available for your gateway.

Recommended security modes by gateway model

Gateway model	Recommended/Default security mode
XB3	WPA2 — Personal
XB6
XB7
XB8	WPA3 — Personal Transition*
XB9
XB10
XER10
XER2
XF10

*Notes:

• Changing to default Security Mode (for example, downgrading from WPA3 — Personal Transition to WPA2 — Personal) may lower your home network’s security standard and may cause issues with WiFi connectivity of your devices.
• Changing your Security Mode may also require you to reconnect your devices to WiFi.
• If you experience issues with older devices not connecting to WPA3 — Personal Transition, then you can try switching to WPA2 — Personal.

Change your WiFi security mode

Using the Xfinity app 

1. Sign in to the Xfinity app using your Xfinity ID and password.
2. Go to the WiFi tab.
3. Select WiFi details.
4. Select Edit WiFi settings from the pop-up card.
5. Use the drop-down menu to change your Security mode.
6. Once finished, select Save.

Note: If you change these settings, you may need to reconnect your devices to your home network.

Using the Admin Tool

If you have WiFi Extenders, you can't change your security settings in the Admin Tool. Refer to the steps above for changing your security mode in the Xfinity app.

1. Connect to your WiFi network.
2. In a web browser, navigate to http://10.0.0.1 and sign in.
   • You may have to enable Admin Tool access. 
     • See Allow Xfinity WiFi Gateway Admin Tool online access using the Xfinity app.
   • If you haven't changed your login information, the default username is admin. Check the sticker on the bottom of your Xfinity WiFi Gateway for the password. 
     • Note: If you're missing the gateway sticker with your password, contact Xfinity for help.
3. Navigate to Gateway > Connection > Wi-Fi, then select Edit to change the security mode.
4. To complete the change, click Save Settings at the bottom of the page.

Note: If you change these settings, you may need to reconnect your devices to your home network.

Additional Information