Frequently asked questions

A connected building uses a dedicated connectivity foundation to support eligible property operations, staff workflows, and smart-property technologies. 

Xfinity Communities’ Connected Building solution is designed to provide dedicated, proactively monitored connectivity for eligible property uses. Existing wiring and equipment may be leveraged where appropriate to reduce upfront investment, but architecture and integrations require property-specific validation.  

The infrastructure needed depends on the property technologies being supported, their coverage and connectivity requirements, the building’s physical design, and its existing network infrastructure. 

A property may need dedicated connectivity for staff and eligible smart devices, secure network configurations, or a broader Connected Building or Managed WiFi design. The required architecture should be determined through a technical evaluation rather than a standard one-size-fits-all specification.  

Apartment communities can prepare by identifying the property systems and workflows that may need connectivity, assessing existing infrastructure, and creating a network strategy that can accommodate eligible future uses. 

Owners and operators should consider staff connectivity, building systems, smart devices, resident services, security requirements, and long-term scalability. Final architecture and supported integrations require technical validation.  

A property network can support eligible smart-building solutions when it is designed for the technologies, coverage areas, security requirements, and operating workflows involved. 

Xfinity Communities offers Connected Building solutions intended to support dedicated property operations and eligible smart-property technologies. The technologies and integrations supported at a particular property must be confirmed through technical evaluation.