·      Access to streaming services is available only after your Xfinity service is installed and activated.

·      You may need to allow a few minutes for activation statuses to update, including recently unlinked subscriptions.

·      If you’re not sure your Xfinity services are activated, check the Xfinity app to confirm their status.

·      Peacock included with Gig or faster internet requires Peacock to be activated within 90 days of your internet purchase date.

·      Gig or faster internet service must be maintained to keep Peacock.

·      If you missed activation, there are other ways to get Peacock Premium on us. Chat with Xfinity Assistant for help or learn more about Peacock offers.

If the activation link is not showing for NFL Sunday Ticket on YouTube in your list of subscriptions, you may not have activated within 30 days of adding the subscription. You will not be charged if you do not activate.

You’re billed for your streaming services on your monthly Xfinity bill. Your Xfinity bill covers a 30-day billing cycle, but your streaming service subscription cycles may fall on dates outside of your Xfinity billing cycle.

·      If you cancel your streaming service within its subscription cycle, you are still able to use your streaming service until the end of the subscription cycle.

·      If you activate a new streaming service and its subscription cycle falls outside of your Xfinity billing cycle, you may pay a pro-rated amount so that you may use your streaming service when it’s activated.

Visit your billing page to learn more about your Xfinity billing cycles, transaction history, and bill settings. You can also download PDF’s of your statements by visiting your statement history.

Statuses are our way of keeping you up to date with your subscriptions.

An “Activation required” status means that you won’t be able to use your streaming service until it’s activated, which you can do by selecting the “Activate” button.

On-device streaming service purchases are not listed here, but you can visit the website of each streaming service to upgrade or cancel your plan.

Yes! You’re billed for your streaming services in your monthly Xfinity bill. Even if you cancel your subscription, you’ll still have access to your streaming service until the end of its subscription cycle since you have already paid for that cycle.

Xfinity StreamSaver and NOW StreamSaver are new streaming bundles you can add to your Xfinity Internet.

Xfinity StreamSaver includes Netflix Standard with ads, Peacock Premium with ads, and Apple TV+ for only $15 per month (taxes extra, pricing subject to change).

NOW StreamSaver includes NOW TV, Netflix Standard with ads, Peacock Premium with ads, and Apple TV+ for only $30 per month. Or add it to your NOW TV subscription for only $10 per month (taxes extra, pricing subject to change).