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Use the Anonymous Call Rejection Feature with XFINITY Voice

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Let only the people you know get through.

Anonymous Call Rejection automatically rejects calls from numbers with Caller ID blocked. Callers who block the display of their name and number will hear an automated recording that you're not accepting blocked calls. The message instructs them to un-block their Caller ID and dial you again.

Note: Anonymous Call Rejection is not included with the XFINITY Voice Unlimited Saver plan.

Here's How to Use Anonymous Call Rejection From Your Home Phone

To Activate Anonymous Call Rejection
  1. Lift the receiver and listen for the dial tone.
  2. Press *77 and listen for a confirmation tone that the feature has been activated.

To Deactivate Anonymous Call Rejection
  1. Lift the receiver and listen for the dial tone.
  2. Press *87 and listen for a confirmation tone that the feature has been canceled.

Here's How to Use Anonymous Call Rejection Online

  1. Access XFINITY Connect and click the Menu button.
    Menu button.
     
  2. Select the Voice icon from the drop-down list.
  3. Enter your primary XFINITY username and password.
  4. Click the settings wheel in the upper-right corner and select Settings to see your Voice Preferences.
  5. Select Call Blocking.
  6. In the Anonymous Calls Rejection section, click the box for Block all anonymous calls.
    Block Calls screen.

Do you want to stop unsolicited robocalls to your home? You can block these calls with Nomorobo, a service available with XFINITY Voice. Learn more about stopping unsolicited robocalls to your home.
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Find this article at:

https://www.xfinity.com/support/phone/rejecting-anonymous-calls/

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