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How do I know what level of Xfinity service I subscribe to?

You can check which package you have by looking at your bill in your account.

Check using your online bill

Follow these steps to see your package:

  1. Log in to your Xfinity account.
  2. You’ll see your current bill. You can also see a list of past bills.
  3. Click the Bill PDF link under View bill or choose the date range you want to view.
    Bill history screen showing the current bill with a PDF download option and a list of previous monthly bills with balances and billing dates. Screenshot
  4. Your package details are listed on page three of your bill.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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