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Pair a Thermostat With Your XFINITY Home - Secure Service

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Learn how to use your XFINITY Home Touchscreen Controller to pair a Thermostat with your XFINITY Home - Secure system.

What You'll Need
  • XFINITY Home - Secure
  • The Thermostat you want to add to your system
  • Access to your Touchscreen Controller
  • Your Master Keypad Code

Difficulty
Easy

Pairing a Thermostat

You can pair your Thermostat before or after it is installed. Professional installation of Thermostats is required for XFINITY Home - Secure customers. If you need to install a Thermostat, call 1-800-XFINITY to schedule an appointment.

Did You Know? You can pair more than one Thermostat at a time.
  1. What does your Touchscreen Controller look like?
    • If your Home screen looks like the one below, tap the More icon (three dots at the upper-right) to open the More menu, then tap Settings. Continue with step 2.
      Touchscreen Controller Home Screen - More icon at upper right.
       
    • If your Home screen looks like the one below, tap Settings. Continue with step 2.
      Touchscreen Controller Home Screen - Settings icon at right.
       
  2. Enter your Master Keypad Code.
  3. On the Categories screen, tap Home Devices.
    XFINITY Home Touch Screen - Categories screen.
     
  4. On the Home Devices screen, tap Thermostats.
    XFINITY Home Touchscreen - Home Devices screen.
     
  5. On the Thermostats screen, tap Add Thermostat.
    XFINITY Home Touchscreen - Thermostats screen.
     
  6. If your Thermostat isn't installed yet, make sure it is powered up.
    • Remove the cover.
    • Insert the AA batteries.
  7. Make sure the network connectivity icon is blinking, indicating that your Thermostat is prepared for pairing.
    Network connectivity icon.

    A thermostat's connectivity icon.
     

  8. When your Thermostat is ready for pairing, tap Next.
    XFINITY Home Touchscreen - Locating Thermostat Devices screen.
     
  9. When pairing is successful, the Thermostat appears on the screen. This can take up to five minutes. When all of the Thermostats you're pairing appear on the screen, tap Done.
  10. The system tells you how many Thermostats have been paired. Tap Next.
    XFINITY Home Touchscreen - Thermostat Devices Located screen. Includes message about how many devices have been found and paired.
     
  11. You'll see a list of the new Thermostats. Tap each Thermostat to configure it.
  12. Enter a name for the Thermostat, such as "Downstairs hallway," then tap Next.
    Settings screen with option to Modify Thermostat Device Settings.
     
  13. When you're configuring each Thermostat, tap Return to Menu.

Congratulations! You've successfully paired your Thermostat(s). You can now control the Thermostat through:
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Find this article at:

https://www.xfinity.com/support/home-security/secure-pairing-thermostat/

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