This article provides instructions on ordering a PPV event with Xfinity X1.
Note: If you pre-order a PPV event, you may still need to select an order option with your remote and TV Box once you tune to the PPV channel. Your Comcast account will only be charged once.
Order a PPV event
- Locate the event you wish to order. See Find PPV events with your X1 Menu for details.
- On the event's information window, use the arrow buttons on the remote to highlight Order Only. Press the OK button on the remote to purchase the event.
- Tune to the event in order to watch, and your account will be charged.
- You can also select Order & Record to order and record the event for later viewing on your DVR. Press OK to confirm the recording.
- Your TV Box will tune to the event when it airs and you will be charged for the event.
- In either case, an Order PPV window opens on the screen. Press OK to confirm your purchase.
- A confirmation message then displays. Press the OK button on the remote to dismiss the message.
- When the event airs, remember to tune to the correct channel to watch your selection. If you set the event to record, you can find the content under the Recordings option of the Saved menu.
Note: PPV service is valid for Comcast Residential customers only. Comcast Business customers may visit Event PPV for Business customers for more information, including how to order PPV events.
See Also:
- Find PPV events with Your X1 Menu
- Find Xfinity On Demand shows and movies in your X1 Menu
- Watch Xfinity On Demand programming with Xfinity X1
- Resume watching an Xfinity On Demand program on X1
Additional information
Visit our Online Support Center to find common solutions.
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Need additional support? Ask Xfinity Assistant.
