Getting started with the Manage Channels app for X1

The Manage Channels app on Xfinity X1 allows you to add or update your existing Xfinity TV subscriptions right from your TV! You can easily manage premium channels, sports packages, international programming, and subscription On Demand services using your Xfinity remote.

To help prevent unwanted purchases, you can set up parental controls or apps locks on your TV Box. For details, see setting up X1 Locks PIN and managing parental controls.

You need X1 service and a compatible X1 TV Box to use the Manage Channels app.

With the Manage Channels app, you can: 

• View your current subscriptions and monthly total.
• Add channels or packages, including Premium, Sports, International, and On Demand options.
• See pricing changes before you submit an order.
• Remove certain subscriptions, such as eligible sports or international packages.
• Manage everything directly on your TV using your X1 remote or Voice Remote.

How to access the Manage Channels app

You can open the app in either of these ways:

• Say “Manage Channels app” into your Xfinity Voice Remote, or
• Press the xfinity button on your remote and:
  • Go to Apps and press OK.
  • Select the Xfinity row.
  • Choose Manage Channels and press OK.
    
    

Add channels to your account

1. Open the Manage Channels app.
2. On the Subscription management screen:
   • Browse by Featured, Premium, On Demand, International, Sports, Genre, or Other tabs.
   • View Your plan and the current monthly total on the right.
   • A green checkmark shows the channels you already have.
     
3. Select a channel to add.
   • You can choose more than one channel.
   • A purple checkmark shows selected channels.
   • Price changes and estimated taxes show under Your plan.
     
4. Select Next then press OK on your remote.
5. Review your order:
   
   • Select Submit to confirm, or
   • Select Back to make changes.
     
6. A confirmation screen appears when the order is complete.
   

Note: Most orders process right away, but some may take up to 10 minutes before the channel is available.

Remove channels from your account

1. Open the Manage Channels app.
2. On the Subscription management screen:
   
   • View your subscriptions under For You.
   • A green checkmark shows channels you currently have.
3. Select the subscription you want to remove.
   • A red minus sign shows your selection.
   • Any price changes appear under Your plan.
4. Select Next then press OK on your remote.
5. Review your changes:
   • Select Submit or
   • Select Back to cancel.
     
6. A confirmation screen appears once the change is complete.