Message
This document provides steps for resolving the following XITE on Xfinity X1 error:
“Oops, something went wrong.
Hang tight while we work on it.”
Next steps
- Wait 15 seconds to see if the app recovers.
- Press Exit on your remote to exit the XITE app.
- Relaunch XITE.
- If the issue persists, please refer to the XITE help website.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
