Personalize your email with advanced features — Xfinity Email help

Get the most out of your email with Xfinity Email's advanced features.

Change your display name

Click your current display name in the upper-right hand of Xfinity Email (above Sign Out). You'll be taken to the My Account screen where you can change your name across all Xfinity products.

You can also Edit names while composing in email in the Xfinity Email web portal.

Change your color theme

You can change the color theme of your Xfinity Email website interface.

1. In Xfinity Email, click the Gear icon on the top right of the navigation bar and click Email Settings.
2. Click Basic settings.
   
   
   
3. Under Themes, choose your new color theme from the dropdown list.
   Note: You'll have to log back in before new theme takes effect.

Create an email signature

You can create an email signature that will appear at the bottom of your messages with your name, contact information or other text. With Xfinity Email, you can create up to three at a time.

Here, we'll show you how to set up, edit and choose a signature, as well as how to set a default signature that will appear on all emails from your account.

1. In Xfinity Email, click the Gear icon on the top right of the navigation bar and click Email Settings.
2. Under Mail, click Signatures.
3. Click Add New Signature to create a signature in a pop-up window. Choose a signature name, and you have the options to format the signature, insert images or hyperlinks. Choose whether you want your signature to appear above or below quoted text, used when adding signatures on email replies.
4. Click Save.

Edit an email signature

1. In Xfinity Email, click the Gear icon on the top right of the navigation bar and click Email Settings.
2. Under Mail, click Signatures.
3. Select the signature you want to edit from the signature list by clicking Edit. You can edit the name, content, format or placement and click Save to save the changes.
   
4. Delete a signature by clicking the trash icon to the right of the Edit link that allows you to edit the signature.

Select an email signature when composing an email

1. In the Compose window, click the Hamburger menu from the bottom toolbar.
   
   
   
2. Select the signature you would like to use.
   

Select a default email signature

1. In Xfinity Email, click the Gear icon on the top right of the navigation bar and click Email Settings.
2. Under Mail, click Signatures.
3. Under Default signature for new messages, you'll have the option to pick a signature. You can also choose Default signature for replies or forwardings. You can also select No signature.
   

Set up auto-reply messages

If you're going to be away from your email for an extended period of time, like on a vacation or business trip, you can create an auto-reply message. This message will respond immediately to any emails you receive, so you don't have to worry about people waiting for your reply. Here's how.

1. In Xfinity Email, click the Gear icon on the top right of the navigation bar and click Email Settings.
2. Under Mail, click Auto Reply.
3. Check the box to turn on Auto Reply and enter the message you want.
4. The setting saves automatically.

Add external email accounts

You can add an external email account by going to the Xfinity Email Settings page under Accounts.

To learn more, see instructions on adding external email accounts to Xfinity Email.

Add contacts to your universal address book

Your universal address book is where you store the names and email addresses of anyone you've sent or received messages from, or anyone whose email address you know.

Like the contact list on your mobile phone, the universal address book keeps your contacts information accessible and easy to find – so you don't need to keep email addresses memorized or written down.

There are two ways to add contacts to your universal address book.

From an Open Email

1. From an open email, click on the contact name link. It will open a window with information about the contact. Click Add to address book.
   
   
   
2. Enter the contact's name. All other fields are optional. Click Save when complete.
   

From the Address Book Tab

1. Click New contact and choose New contact from the drop down.
   
   
   
2. Enter the contact's name. All other fields are optional. Click Save to create the contact.
   

Make a group contact list

With a group contact list, you create a list of email addresses that you can send the same message to all at once. That way, if you want to send an email out to every member of your volunteer group or all the parents in your child's class, you don't have to enter in each address one at a time.

1. In Xfinity Email, select the Address Book tab.
2. Under New contact, select New group from the drop down. Or click the link Add new group in the left-side menu.
   
   
   
3. Enter a Group Name, and click Add.
   
   
   
4. Check the boxes of the contacts you wish to add to the group. Click and drag to move the contacts to the group.

Set up your mail statistics options

You can view your mailing statistics based on the top ten you receive from mail, and the percentage of mail per week vs. mail per hour.

• Top ten most received emails from your contact list:
  
  
  
• Percentage of emails per week, and per hour:
  

Create personal folders

With Xfinity Email, you don't only have to keep your messages in your inbox. You can also create personal folders where you can move specific messages or create filters to send certain messages directly.

Personal folders can help you keep track of emails that involve a certain part of your life, like work or school, or come from a certain group of people. Here's how to create them.

1. In Xfinity Email, select the Email tab.
2. Click the Menu icon to the right of the Inbox icon. Click Add new folder.
   
   
   
3. Enter a name for the folder in the Add new folder pop-up window, and click Add.
   
   
   
4. You'll see your personal folders in the left-hand navigation bar under Inbox.

Change your Xfinity Email view

You can change your email reading panes by clicking on the View tab from the Email tab.


Options include:

• Vertical – email will be listed on the left side, reading pane opens on the right side. Double click an email to open it.
• Horizontal – email will be listed on the top, reading pane opens on the bottom. Double click an email to open it.
• List – email will be listed with no reading pane. Single click an email to open it.
• Folder view
• Text view
• Contact pictures – enable the option to add an avatar to your contacts.
• Exact dates
• Message size

Change your Regional Settings

Additional options are now available when updating your Regional Settings within the Basic Settings tab.

• Regional Settings for Time Frame
  
  
  
• Regional Settings for Date Format
  
  
  
• Regional Settings for Number Format
  
  
  
• Regional Settings for the First Day of the Week Format
  
  
  
• Regional Settings for the First Week of the Year Format
  

Change your time zone

1. In Xfinity Email, click the Gear icon on the top right of the navigation bar and click Email Settings.
   

   
   
   

2. Click Basic settings.
   

   
   
   

3. Under Time zone, select your time zone from the list.
   Note: You’ll have to reload the page for changes to take effect.
   

Enlarge on-screen text size

Depending upon which web browser you use to access Xfinity Email, there may be options to increase the size of the content displayed.

You’ll want to access one of your web browser's menus and locate a feature called Zoom. It's typically represented as a percentage and has a default of 100%. Try increasing the size beyond 100% to see if that makes the display of Xfinity Email better for you.

Notes:

• On some web browsers, pressing Control (or Command) and + will zoom in.
• Pressing Control (or Command) and - will zoom out.