Message
This article provides instructions on resolving the "RDK - 03015" error. When this error occurs, you will see the following message on your device:
- "Something's not quite right. This outlet may not be activated. Please try tightening your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it."
Solution code
To resolve this issue, you may need to restart your TV Box. For more information, please see Restart your X1 TV Box.
If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.